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Post Hotel & Spa: Traveler Reviews

4.0 of 5
200 Pipestone Rd, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
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Post Hotel & Spa
Ranked #2 of 7 hotels in Lake Louise
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354 reviews from our community

Traveler rating
    237
    56
    25
    22
    14
See reviews for
Families
62
 
Couples
168
 
Solo
9
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Beautiful hotel, amazing restaurant!”
4 of 5 stars Reviewed February 23, 2013

My family and I stayed here to celebrate my mother and I's birthdays. This is our 2nd or 3rd time at the hotel, however the last time we were here was over a decade ago! My parents had fond memories of this hotel, and it was still as excellent as in the past!

The staff are absolutely wonderful! Very helpful and sincere. My father dropped his phone in the parking lot and the staff were quick to return it. We had a couple requests for the room (extra toilet paper, etc.), and it was brought to us quickly. Of course, those who were working the restaurant were amazing, and brought back the old school feeling of proper European hotel service.

The rooms are simply gorgeous. Rustic wood panelling, quaint furniture and one of the most gorgeous bathrooms I've seen. Our only complaint was the hardness of the mattresses... all of us had sore backs in the morning! Also, we couldn't turn down the heat in the room, and so my parents did not sleep as well. The TV also only had 25 channels, and we were hoping to catch a particular show that wasn't available. However, most people aren't there to watch TV!

Of course, the place was impeccably clean and well taken care of. Someone even came in that night to turn down the sheets and put chocolates on the pillows!

The Post has thought of other things too, like a ski and snowboard rack at the entrance so people don't track mud and water into the hotel. You can wander the hotel and see beautiful professional photos and old paintings. It really is a gorgeous little hotel.

We can't say enough about the food! Dinner was fantastic! Very expensive, but for an event like a birthday, it was well worth it. They added a great little birthday touch to our dessert as well.

Overall, great hotel! Would definitely recommend for travellers or quick stays. This is a pricey hotel though, but such are the hotels in this area of Alberta/BC!

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kandy4 about Post Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Most romantic weekend of my life-Thank you!!”
5 of 5 stars Reviewed February 17, 2013

The Post is nestled in a beautiful forest with a spectacular view of the mountains. When I opened the door to the room, I was pleasantly surprised to find a roaring fire, fruit basket and bottle of wine.

The next morning, we had a delicious breakfast. The servers are quite friendly and attentive.
The front desk staff was informative and exceedingly patient with us as we asked about a hundred questions about skiing, skating and where to rent gear.

The real show-stoppers were the spa masseuses and the restaurant staff. I felt absolutely spoiled with a 7 course meal with special wine paired to each course! The wait staff pulled out all the stops for us that night, including an extra glass of champagne!

All of the staff we encountered were eager to serve and genuinely concerned with our stay. Steve at the front desk went on a crusade to find nail clippers and I broke a nail skiing!

In short, with the delicious breakfast, gorgeous vistas, exemplary spa staff, 5 star restaurant and proximity to Lake Louise, how could I say no when my boyfriend proposed?

Truly a magical and enchanting weekend that I will never forget. Thank you Post!

Room Tip: If you are a light sleeper, ask the front desk for ear plugs.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Shalane D about Post Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
“Perfect romantic getaway”
5 of 5 stars Reviewed February 17, 2013

My husband and I recently celebrated our 10 year wedding anniversary at the Post. My husband was first dazzled by the Post when he celebrated his 18th birthday dinner there close to 20 years ago. He vowed to take me there one day and it was worth the wait as it met all expectations. The setting is gorgeous and service is top notch. We loved that it honoured old world charm rather than the modern monstrosities of today. The cozy room with working fireplace (prepped nightly by staff) and to-die-for linens made it the perfect place for our romantic getaway sans kids. The food and wine was extraordinary and we felt was largely wasted on the kids wandering about. We loved our time and will be happy to share it with our kids on their 18th birthdays!

Room Tip: Ask for the "preferred side" when booking.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kristin T about Post Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Superb experience”
5 of 5 stars Reviewed February 7, 2013

I stayed at Post with my wife for 6 nights early February 2013 for skiing, and our experience was superb. We've got a room at the preferred side, which was very quiet; we never heard the train noise. The room was spacious, clean, with comfortable beds. The bathroom is great, with probably the best shower we've seen in any hotel. Breakfast is very good, but pricy. By the way, I bought a package including breakfast and ski pass, which was a good deal. The dinner at the main restaurant is outstanding, but prepare your pocket for something around $80 -100 per person. Other upsides are the free wifi and parking, as well as the tea with pies or cakes that await your return from skiing. The indoor pool, steam room and fitness room are wonderful. The whole place is extremely charming, with a qualm and quiet atmosphere. They also offer a complimentary shuttle to the mountain, which is 5 minutes drive away. As downsides, I would mention the parking that is not underground and the overall costs to stay there.

Room Tip: Because of the train noise, is worth it to pay more and stay at the preferred side of the hotel.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask amarcio about Post Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
“A Gem in the Canadian Rockies”
5 of 5 stars Reviewed January 24, 2013

I go to the Post Hotel once a year, and love the staff, service and this hotel.
Sure the train is loud but you are in the Rockies and the railway system is part of the history.
We have a Condo in Canmore and guess what- the trains are loud there as well.
The railway station (now a restaurant) is within walking distance and the drive to Moraine lake is awesome.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Aft43 for Lake Louise
Ask Aft43 about Post Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Post Hotel & Spa

Also Known As:
Post Hotel And Spa
Post Hotel
Address: 200 Pipestone Rd, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Lake Louise
#2 Romantic Hotels in Lake Louise
#3 Family Hotels in Lake Louise
Price Range: $$$
Hotel Class:4 star (4*)
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