We made reservations for supper tonight, family day long weekend. 3 families together (7 kids). We showed up on time, even knew what we were going to order before hand. Supper took 2 hrs (left after 9pm, no coffee/desert) despite being organized and ready to go. Still had to pay the 15% gratuity even though there was something wrong with the pop and one of our orders was incorrect. The temperature was sweltering hot in the restaurant and the kids, youngest age 3, were totally at the end of their ropes. One of our families still had to bundle the kids up and head home to Calgary. NEVER have I had to pay so much- the waitress wouldn't get the manager to change the bill- for such bad service. Don't spend your money here. I can't say enough crappy things about this place.
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