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“Neat seating” 4 of 5 stars
Review of The Old Spaghetti Factory

The Old Spaghetti Factory
317 Banff Ave | 2nd Flr, Cascade Mall, Banff, Banff National Park, Alberta T1L 1C8, Canada
403-760-2779
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Ranked #27 of 128 Restaurants in Banff
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Families with children, Large groups, Dining on a budget
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Okotoks, Alberta, Canada
Top Contributor
50 reviews 50 reviews
16 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
“Neat seating”
4 of 5 stars Reviewed March 19, 2013

The food is good with a reasonable price. In the summer they open the windows on a sort of little terrace looking down onto the street

Visited March 2013
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602 reviews from our community

Visitor rating
    233
    231
    83
    36
    19
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Edmonton, Canada
Contributor
12 reviews 12 reviews
7 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Value for money.”
3 of 5 stars Reviewed March 14, 2013

Value for what you get, no more than expected or no better than same franchised restaurant. Short of staff on the lunch hour was noted.

Visited March 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheshire
Contributor
12 reviews 12 reviews
3 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“great value”
5 of 5 stars Reviewed March 11, 2013

the price on the menu included salad, bread, icecream and tea or coffee - excellent value for money. although had a set menue you could mix and match pasta and sauces to you got a meal ideal for you.

Visited March 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cowtown
Senior Contributor
44 reviews 44 reviews
16 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
87 helpful votes 87 helpful votes
“Disappointing experience, not recommended.”
2 of 5 stars Reviewed March 2, 2013

Let me explain how a place with good food and service and reasonable prices gets an overall 'poor' rating. We are frequent diners at this location and have always been really happy with the staff and food. Our last visit was so disappointing I'm reluctant to return. My daughter wanted to celebrate her birthday and we were a group of 10 so I attempted to make a reservation. We were very flexible with times but they refused saying they already had 'too many' bookings. We went early in an attempt to secure a table and they wouldn't seat us until the entire group arrived. Finally they reluctantly gave us two tables of 5 a distance apart. my husband asked if we couldn't have the 2 that were right next to each other? I then placed our birthday cake on an empty chair and a server asked if she could put it on the floor as she needed the chair! I said no and pointed out a stack of unused chairs and she got snotty with me! The only saving grace was our server Alex (i believe he was from Townsville). He bent over backwards for us and was really great. Normally I would politely ask to speak to a manager but he was one of the staff that was so difficult. There are many other places in Banff that deserve my patronage, I'm looking for a new favorite.

    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Deer, Canada
Top Contributor
53 reviews 53 reviews
30 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
“enjoyable”
4 of 5 stars Reviewed February 24, 2013

there was along wait, we walked around the mall daughter went down the street shopping, came back just before table was ready that was nice. the food was good, all the servers very good, very friendly.

Visited February 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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