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“All is Good!” 5 of 5 stars
Review of Bow Valley Grill

Bow Valley Grill
The Fairmont Banff Springs | 405 Spray Avenue, Banff, Banff National Park, Alberta T1L1J4, Canada
+1 403-762-6860
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Ranked #12 of 125 Restaurants in Banff
Price range: $28 - $37
Cuisines: Steakhouse, Canadian, Grill, Family Fare
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Restaurant details
Good for: Families with children, Romance, Large groups, Doing business, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Buffet
Dining style: Casual Dining
Transit: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. The bus stop is located directly outside the front of the hotel on Spray Ave.
Description: Savour the very best in authentic Rocky Mountain cuisine at the Bow Valley Grill - home to our legendary weekend brunch. Enjoy majestic views of Banff National Park in a relaxed family friendly atmosphere that celebrates the spirit of the outdoors, with handcrafted sculptures and tables constructed by local Albertan artisans. An impressive open kitchen provides an opportunity to see our talented chefs in action as they create delectable meals using seasonal organic produce and a focus from farm to table.
Calgary
Top Contributor
58 reviews 58 reviews
33 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
47 helpful votes 47 helpful votes
“All is Good!”
5 of 5 stars Reviewed February 22, 2014

We had a wonderful meal recently at the Banff Springs Bow Valley Grill despite having had a rough start to our Saturday brunch. We had made a reservation and had confirmed it with some additional information regarding allergies, but when our party arrived, no record of the reservation was there. We were seated in an area of the restaurant that was quite noisy due to a table right behind us with a large number of younger children. We requested a change of table, which was readily accommodated, at a window with a lovely view yet, which was greatly appreciated. Given two different allergy requirements for two in our party, the restaurant was most helpful in providing a "guided tour" of the buffet, pointing out allergy-free alternatives. There were many items that were labelled gluten free, and many choices available for one in our party with a nut allergy. The food was very tasty, with a plentiful variety of choices for different tastes, including both breakfast and lunch entrees, and a sumptuous variety of choices of meat, fish, some seafood and cheese, as well as a variety of nicely prepared vegetables and fresh fruit. They also offered a selection of foods appealing to children. The gluten free desserts, I might add, were absolutely delicious…no sacrifices there! We came away satiated. We had been told when making the reservation that there was a discount for seniors, but discovered when we asked about it, after receiving the bill, that they had discontinued this. However, they gave us a discount for our meal, given the mix-up, which was very kind. We very much enjoyed our meal and appreciated the service provided. We will be back!

  • Visited February 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontMTNResorts, Manager at Bow Valley Grill, responded to this review, February 23, 2014
Thank you for your comments regarding your dining experience in the Bow Valley Grill. We appreciate your feedback. We are so glad that despite the minor hiccups, you had a wonderful Brunch. We will be following up regarding the reservation as well as ensuring that all of our colleagues know about what discounts we offer. Just a note we do not offer a seniors discount, however we do have some really great discounts for children! Thank you again and we hope you join us for Brunch again!

Jessica P.
Fairmont Banff Springs Food and Beverage Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 reviews from our community

Visitor rating
    105
    63
    22
    5
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
High Wycombe, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
“Deserts, deserts!!”
5 of 5 stars Reviewed January 24, 2014

Exellent meal we had the steak and it was perfectly cooked to or taste. But the best was yet to come, our friendly waitress pointed out the buffet desert bar. Full of cakes and puddings of every description - such a wonderful choice, and the quality was excellent

Visited September 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontMTNResorts, Manager at Bow Valley Grill, responded to this review, January 27, 2014
Thank you for your feedback regarding your dining experience in the Bow Valley Grill. We are glad that you enjoyed your dinner. The dessert buffet is such a special treat! We hope to see you back soon!

Jessica P.
Fairmont Banff Springs Food and Beverage Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Top Contributor
59 reviews 59 reviews
29 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
“Interesting Experience”
4 of 5 stars Reviewed January 14, 2014

I booked two buffet meals here, actually three, but by the time we had been for two we thought that that was enough. Both times the restaurant was fairly packed full, it would be a nicer atmosphere if there were a few less people, but at least most of the commotion is at the food serving area and not too much noise around the dining area. For the most part the food was of a very nice quality, especially for a buffet. The desserts were awesome and we filled up our plates trying everything! I would go there mostly just to try dessert! The staff are professional and there is really good service. The amount of work that would go into achieving something like this is amazing. The dessert serving area could use some improvement - the cakes need to be on a stable surface rather than an elevated serving platter as I saw a few people struggling to cut off slices of cake with full plates in their hands. Overall it was good value too, and I would recommend trying the buffet brunch if you stay in Banff.

  • Visited December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontMTNResorts, Manager at Bow Valley Grill, responded to this review, January 15, 2014
Thank you for your comments regarding your dining experience at the Bow Valley Grill. We will pass on your compliments to both the Culinary and Service Teams. We hope to see you back again soon.

Jessica P.
Fairmont Banff Springs Food and Beverage Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trenton, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Good eats”
5 of 5 stars Reviewed December 26, 2013

Ok so if you compare the buffet to Las Vegas you may be disappointed, however, if you take it for what it's worth, this was a decent buffet and excellent wait staff service.

Visited December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontMTNResorts, Manager at Bow Valley Grill, responded to this review, December 29, 2013
Thank you for your comments. We are so glad you enjoyed the Buffet and that we could provide great service for you! We hope you visit from New Jersey again soon!

Jessica P.
Fairmont Banff Springs Food and Beverage Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“Outstanding Food & Experience!!!”
5 of 5 stars Reviewed December 15, 2013

People make all of the difference when it comes to delivering outstanding service, and when this comes together with delicious food, it makes for an experience to remember. Such is the experience we had at the Fairmont Banff Springs' Bow Valley Grill for Sunday Brunch. Let's break down the experience and why I have ranked this as I have:

1.) Service - All of the staff were professional, courteous and made us feel welcome. My girlfriend has food allergies, and they went out of their way to accommodate. The chef, Rohan, took us on a personal tour of the brunch buffet to explain which foods would work for her allergies, and he even offered to make up a special plate of foods to ensure no cross-contamination. He even brought out a specially prepared desert plate to my girlfriend to ensure there was no cross-contamination with nuts or eggs!!! This attention to detail and service made my girlfriend truly comfortable and made us both feel special. And, let's face it, we all want to feel special when we are in a service experience.

2.) Food - The food was outstanding. Nothing was missing from this brunch. The carved ham, smoked salmon and garlic and pepper sautéed green beans were my favorite. Although I do not have kids, they have a special little buffet for kids with kid friendly food and a shorter buffet height. This is something that will make the kids feel special.

3.) Environment - The hotel this restaurant is in looks like a castle, and it is a historic property. The restaurant is clean and luxurious but casual enough for families and blue jeans. The views of the beautiful Canadian Rockies are awesome through the floor to ceiling windows.

In summary, this was a top flight experience that I would recommend to anyone. Outstanding job!!! And Fairmont should make sure they take care of their Chef (Rohan) because he is all around excellent and will certainly go far in his career with his outlook on customer service!

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontMTNResorts, Manager at Bow Valley Grill, responded to this review, December 19, 2013
Thank you very much for taking the time to write such a detailed description about your experience at the Bow Valley Grill. We are so glad that we were able to accommodate your girlfriend's food allergies and we are grateful that all the staff made you feel so special. We will definitely pass on your wonderful comments to Rohan!! Thank you again and we look forward to seeing you again soon!

Jessica P.
Fairmont Banff Springs Food and Beverage Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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