Had dinner here to celebrate our last night in the Canadian Rockies. Was expecting more from such a famed hotel. Our glass-topped table had many smudges as well as the glasses and flatware. Service was off. Server wanted to take our dinner order immediately upon seating without taking cocktail orders. When we did order cocktails, my hub cocktail came to the table wrong TWICE. Would not have expected this at service oriented establishment. Our younger children loved the children's buffet. But the server made it clear that our 13 year old could not partake. Ordered a 1/2 chicken - which was bland. The highlight of my meal was the seafood gazpacho - difficult to eat as it is served in a cocktail glass - but delicious & memorable. My prime rib was overcooked. My hub enjoyed his steak - but was not overly impressed. Dinner w drinks, dessert & tip totaled about $350 for 3 adults & 2 children's buffets. For that price, I expect more in terms of level of service and quality. The final kicker - you have to pay for parking if you are not staying at the hotel. Would have gone elsewhere while in Banff for dinner & stopped at the hotel for a drink.
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