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“Great service, good food but small portions” 4 of 5 stars
Review of Tooloulou's

Tooloulou's
204 Caribou Street | P.O. Box 2601, Banff, Banff National Park, Alberta T0L 0C0, Canada
+1 403-762-2633
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Ranked #18 of 128 Restaurants in Banff
Certificate of Excellence 2014
Price range: $5 - $38
Cuisines: Cajun & Creole
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Description: Tooloulou's is a locally owned and operated restaurant in Banff Alberta. We offer sizeable Breakfast, Lunch & Dinner menu choices with a Cajun Creole touch & some Canadian flair. Laissez les bon temps rouler! (Let the good times roll !)
Sherwood Park, Canada
Top Contributor
53 reviews 53 reviews
27 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
“Great service, good food but small portions”
4 of 5 stars Reviewed March 4, 2014 via mobile

We always go to the same places when we go to Banff and wanted to try something different. We loved the decor and atmosphere and the service was great. Very helpful and friendly staff. We tried the alligator bites and they were very good. The main dish was good, but we did find the portions a little small. It was ok for my but my fiancé could have used a bit more food. Overall we were happy with the experience.

  • Visited March 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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322 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Any
English first
Holmfirth
Top Contributor
119 reviews 119 reviews
68 restaurant reviews
Reviews in 71 cities Reviews in 71 cities
57 helpful votes 57 helpful votes
“Nice and spicy for a change!”
4 of 5 stars Reviewed March 4, 2014

Tooloulou's is a small cajun restaurant just off Banff Avenue. There was a warm welcome and extensive menu, a relief to find no burger & chips or the canadian dish of poutine (chips, cheese & gravy!) on the menu, but great to have something spicy. I recommend the popcorn shrimp. Also had blackened mahi mahi fish which was lovely but could have been spicier for my palette.
Friendly efficient service.
Definitely worth a visit, open all day.

  • Visited February 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
Top Contributor
78 reviews 78 reviews
33 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
“Nice”
3 of 5 stars Reviewed March 1, 2014 via mobile

We had a very pleasant evening starting with alligator bites, followed by steak. It was a good steak. It could have done with a bit longer cooking. Overall a lovely evening and meal. The staff are so friendly.

Visited February 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
6 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Cute and Tasty”
3 of 5 stars Reviewed February 27, 2014

Great atmosphere and staff. The menu choices were great and unique for Alberta/Canada. I had the crab cake po boy and my husband had they're standard burger. Both were tasty, fresh and prepared quickly. While the food wasn't superb or anything to go out of your way for, it was a nice cuisine change to mix it up during our trip.

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocky Mountain House, Canada
Reviewer
5 reviews 5 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great food, horrible service.”
3 of 5 stars Reviewed February 25, 2014

Do not go there at lunch time. We went for a late breakfast (served until 2PM) and interacted 3 times only with our waitress. Once to bring us a bottle of water, the next to take our orders, and the 3rd time we had to put on our coats in order to get the tab. I understand she was busy, but the place being full, could they not afford to hire another waitress? There are maybe 12 tables in the whole place. Otherwise the food IS good, amazing infact. Don't go if you're in a hurry (which we were).

  • Visited February 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine S, Owner at Tooloulou's, responded to this review, March 3, 2014
I was very sorry to hear of your less than stellar experience with service at Tooloulou's. This is, of course, not the experience that we strive to provide our guests. I can only say that several of our staff were suffering from a flu bug that week and that everyone else was trying to pick up the slack. It is very unfortunate that our circumstances affected your dining experience with us and we hope that you will visit us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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