We travel to banff very often throughout the winter to snowboard since we do not live to far away and try to eat at different places each time. There is alot of variety in Banff! I have eaten here once in the past and thought it was OK but the service was lacking.
This time around the service was awesome! I was however very disgusted with the conditions of the washrooms. There were 2 toilets plugged, water all over the floor and gross wet and dirty toilet paper all over the floor and piles of paper towel for some reason in one of the 2 toilet stolls left working, No toilet paper left in one of the two working toilets. It was a sick mess. I have seen nightclubs at 130 AM cleaner than this. I went and let the staff know how gross the room was. When I went back to use the washroom again all that was done was an out of order sign put on one of the non working toilets and nothing cleaned?
I dont know about you but I feel very uncomfortable eating in an establishment that cannot even keep their bathroom clean for their guests and it really makes me wonder what the kitchen looks like??
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.