We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Interesting experience” 3 of 5 stars
Review of Grizzly House Restaurant

Grizzly House Restaurant
207 Banff Ave, Banff, Banff National Park, Alberta T1L 1A1, Canada
403-762-4055
Website
Menu
Improve this listing
Ranked #44 of 127 Restaurants in Banff
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night, Dessert
Description: Fondue, cooking done at table on hot stones. Absolutely the best interactive dining with great food. Exotic foods such as elk, bison, venison, alligator, rattlesnake--plus chicken and beef!
Winchester, United Kingdom
Top Contributor
65 reviews 65 reviews
36 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
“Interesting experience”
3 of 5 stars Reviewed January 12, 2013 via mobile

Well we came here with a large group of friends. It was certainly atmospheric and many had recommended it to us. The food was average, nothing I would say amazing but it was pleasant however you really don't get much for your money!! It is pricey for what is on offer. They certainly have variety and is gimmicky. Service was friendly but a tad slow. Big downside was came out smelling of the place, cooking meat and smoke is very very overwhelming and strong.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

697 reviews from our community

Visitor rating
    281
    216
    95
    50
    55
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Oakville, Ontario
Senior Contributor
29 reviews 29 reviews
4 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
56 helpful votes 56 helpful votes
“Pricey but Worth It!”
5 of 5 stars Reviewed January 8, 2013

We had dinner here in November for my daughter's birthday and it was great! The fondue itself is pricey but since we do not do this very often, it was worth it. We ordered the fondue meal which came with a few courses. We ordered the vegetable fondue which we all shared and it was fantastic. For our main meal, we all ordered something different. The most eclectic was the elk, venison and buffalo combo. We actually ordered our food to be cooked on a hot stone instead of in a fondue pot. Way less smoke and we found the stone to be better. You have the option of the oil or hot stone. They give you garlic butter to melt into the stone before you put your meat on and I found this to be a much more enjoyable way to enjoy the meat. We ordered a house wine which was very nice and not very expensive. For desert you are given a chocolate fondue with fruit. We were too full to eat it all but it was delicious and plentiful. The staff were excellent and very friendly. I would definitely recommend this place if you are looking for something fun and different to do.

  • Visited November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curitiba, PR
Top Contributor
187 reviews 187 reviews
103 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
213 helpful votes 213 helpful votes
“Ask twice before you eat, terrible service.”
3 of 5 stars Reviewed January 8, 2013

Enjoying our honeymoon in Banff, we decided to eat at the Grizzly House.

Made reservations, but people who didn´t have reservations were seating before us.

Anyways, we got a nice table and the waiter wasn´t very patient because of course he knew we didn´t speak english well. So, we ordered the Complete Fondue Dinners - beef and lobster fondue.
The idea of four courses seemed very attactive.

So, we got a salad first, and we didn´t eat very much as we were saving room for fondue. The waiter came to us and wanted to know WHY we were not eating the salad. I mean, I eat whatever I want.
Anyways, second course:cheese fondue. It was amazing. We loved it. So, we asked for more cheese and the waiter said that it will cost us more $ 15 or something. Then I asked if we were gonna have to pay more for the beef and lobster pieces and he said no, the beef and lobster pieces were free.

Ok. Third course: Beef and lobster fondue. It was very good. And of course we ordered more pieces.

After that we got the chocolate fondue. It wasn´t bad, but it wasn´t great.

When the bill came, the waiter charged every single piece of beef and lobster that we ordered. The same ones that he said were free.

So, the complete fondue dinners costs $ 49,95 per person, and we also had to pay extra $69,90 for the pieces that we orderd.

The waiter was very rude, but in the end he charged a little less for the pieces.

Anyways, the food was good. but service was terrible and the experience was not good at all.

I don´t think I´ll ever go back there.

  • Visited January 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
20 reviews 20 reviews
14 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
31 helpful votes 31 helpful votes
“You won't leave hungry”
4 of 5 stars Reviewed January 8, 2013

Great fondue house. Order the value package which includes a soup/salad ... cheese fondue... meat fondue... dessert fondue. It's about $45 a person. It's a bit pricey but you definitely get your money's worth.

Also, this place has been around forever... once you walk in you'll think you have time warped back to the 70's, Cool spot - worth checking out.

Visited January 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
5 helpful votes 5 helpful votes
“Don't bother! Horrible!”
1 of 5 stars Reviewed January 7, 2013

We went for dinner last night, dressed in our finest, thinking we were going for a nice night out. When we arrived for our reservation, we were ignored by 3 staff members. Once seated, our very rude server made comments like 'are you ready to order yet, or are you still taking your time?' A little advice on wine may have been helpful. It was very noisy and we were seated in a very crowded table, stuck in a back corner. The food was not very good, we ordered steak and lobster and were given a few chunks of steak and what looked like random scraps of lobster. Overall, we were very disappointed and would not recommend this restaurant.

  • Visited January 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Grizzly House Restaurant also viewed

Banff, Banff National Park
Banff, Banff National Park
 
Banff, Banff National Park
Banff, Banff National Park
 

Been to Grizzly House Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Grizzly House Restaurant, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.