Enjoying our honeymoon in Banff, we decided to eat at the Grizzly House.

Made reservations, but people who didn´t have reservations were seating before us.

Anyways, we got a nice table and the waiter wasn´t very patient because of course he knew we didn´t speak english well. So, we ordered the Complete Fondue Dinners - beef and lobster fondue.
The idea of four courses seemed very attactive.

So, we got a salad first, and we didn´t eat very much as we were saving room for fondue. The waiter came to us and wanted to know WHY we were not eating the salad. I mean, I eat whatever I want.
Anyways, second course:cheese fondue. It was amazing. We loved it. So, we asked for more cheese and the waiter said that it will cost us more $ 15 or something. Then I asked if we were gonna have to pay more for the beef and lobster pieces and he said no, the beef and lobster pieces were free.

Ok. Third course: Beef and lobster fondue. It was very good. And of course we ordered more pieces.

After that we got the chocolate fondue. It wasn´t bad, but it wasn´t great.

When the bill came, the waiter charged every single piece of beef and lobster that we ordered. The same ones that he said were free.

So, the complete fondue dinners costs $ 49,95 per person, and we also had to pay extra $69,90 for the pieces that we orderd.

The waiter was very rude, but in the end he charged a little less for the pieces.

Anyways, the food was good. but service was terrible and the experience was not good at all.

I don´t think I´ll ever go back there.

Great fondue house. Order the value package which includes a soup/salad ... cheese fondue... meat fondue... dessert fondue. It's about $45 a person. It's a bit pricey but you definitely get your money's worth.

Also, this place has been around forever... once you walk in you'll think you have time warped back to the 70's, Cool spot - worth checking out.

We went for dinner last night, dressed in our finest, thinking we were going for a nice night out. When we arrived for our reservation, we were ignored by 3 staff members. Once seated, our very rude server made comments like 'are you ready to order yet, or are you still taking your time?' A little advice on wine may have been helpful. It was very noisy and we were seated in a very crowded table, stuck in a back corner. The food was not very good, we ordered steak and lobster and were given a few chunks of steak and what looked like random scraps of lobster. Overall, we were very disappointed and would not recommend this restaurant.

The location of the restaurant is quite central and it's nice to take a walk on the street either before or after the meal. You can't possibly miss the ecclectic and rustic looking exterior and the interior matches that of the exterior. There are phones located at every table and in the bathroom where you can call your friends sitting in another part of the restaurant! It's not really a necessary feature but makes it fun. The service is friendly and casual and not overly formal by any means. Relaxed and comfortable atmosphere that is cozy.

The food is definitely tasty and of a proper calibre but for the portion, is over priced. Some interesting features on the menu. Indifferent about returning.