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“Great service and food” 4 of 5 stars
Review of Keg Steakhouse & Bar - Downtown

Keg Steakhouse & Bar - Downtown
117 Banff Ave, Banff, Banff National Park, Alberta T0L 0C0, Canada
403 760 3030
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Ranked #54 of 123 Restaurants in Banff
Price range: $22 - $46
Cuisines: Steakhouse
More restaurant details
Restaurant details
Dining options: Dinner, Reservations, Late Night, Dessert
Description: Great steaks, a casual ambiance and friendly, knowledgeable staff are the proud and reliable trademarks of The Keg Steakhouse & Bar. You'll find a truly comfortable and satisfying dining atmosphere accompanied by a fun and casual bar setting. The Keg is a casual steakhouse with a contemporary flavor - an attractive combination for any occasion.
Senior Contributor
46 reviews 46 reviews
20 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
“Great service and food”
4 of 5 stars Reviewed April 5, 2013 via mobile

Was served by a young man who was from Mexico origanly. Very helpful and polite really new how to serve. Food was lovely well cooked and enough. A bit expensive and costs $60 per head for two courses and a drink. Nice food!

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 reviews from our community

71% Recommend
    59
    60
    27
    12
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Hoofddorp, The Netherlands
Top Contributor
55 reviews 55 reviews
21 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
“Brrrr…”
1 of 5 stars Reviewed March 30, 2013

The evening we went out for dinner to the Keg I wasn’t feeling to good.
When we arrived at the Keg we asked for the warmest place in the house, not near the emergency exit, not near the window, not near the fan or under the airco.
If where we were seated was the warmest place in the restaurant I do not want to even think what the other places must be like.
It was freezing.
We got up and left.

Visited March 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
23 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
“Very good but ...........”
4 of 5 stars Reviewed March 17, 2013

Booked on a Saturday night, restaurant was very busy. We were a party of six. Everything about this place was very good but a bit on the expensive side. To start I had a salad with blue cheese dressing which was absolutely superb. My main was a ribeye steak which was probably one of the best steaks I have ever had. The other members of the party were also very pleased with their meals. So although a bit on the expensive side I suppose you get what you pay for and would have no hesitation in returning.

  • Visited March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Terrible. Extremely poor managment.”
1 of 5 stars Reviewed March 17, 2013

Should have known better when we were able to get last-minute reservations for 8 people on a Saturday night... Service was horrible. Male server seemed put-out as if we were inconveniencing him by being there. Never had drink refills; had to ask for complementary bread; salads were warm and soggy; steaks (while not cooked properly) where fine but far from what you would expect for the price. Server never checked on us, nor did he ask if we enjoyed our meal. When we paid (by mastercard), we declined a tip as we had intended to leave it in cash. He was absolutley disgusted with us, snatched the machine away and left. It was shocking. We asked to speak to the manager and upon explaining the situation with our server and that we felt "disrespected" and explained that we would never visit this Keg location again, he replied, "cool, right on." Don't waste your time and your money. Avoid this location!

  • Visited March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great meal”
5 of 5 stars Reviewed March 4, 2013

Had a good meal as always at the keg. Restaurant did not take reservations, but even on a Saturday night, the wait was short.

Visited March 2013
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