this used to be one of my favorite destinations and suggested to many to make this one of thier stops when visiting Banff. I no longer will make this suggestion. I discovered that Coyotes Southwestern Grill is not a good choice of place to eat if you have a food allergy. when seated I asked if they had a Gluten free menu and was told anything on the menu could be gluten free. I ordered soup and sandwich as I was told they had Gluten Free bread. when my food arrived, to be sure I asked if the bread was Gluten free.....oops.... sorry, I forgot.....I will get it changed. After a long wait and everyone else at my table finished their food I waited for my food. when the sandwich arrived the bread was cold (out of the freezer cold) and the bread was hard and impossable to eat. I was told "well that is all we have" in not so friendly manner. In the end I got a 20% discount for a meal I was unable to eat. food allergies are not a choice. I still am surprised on the disregard for a food allergy but even more so how little they cared.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.