Hotel is a short walk to the shops and restaurants in the heart of Banff.
Staff were knowledgeable, very warm and helpful.
Found the rooms to be a little dark though reasonably new with spacious, thoughtful layout. We had a one level suite with kitchenette, living room and bedroom facing main street.
Underground heated parking very much appreciated given the huge dump of snow that we got overnight.
Wood burning fireplaces in restaurant and lobby make for a cozy atmosphere. We did not have a fireplace in our unit yet our living room was a little smokey, bedroom smelled fine though.
Buffet style breakfast was included: featured toast, baked goods, boiled eggs, fruit, cereal and, the highlight for wee ones, a make your own waffle station.