The facility was unique, including the décor in the rooms, and the large, natural hot springs hot tub was very unusual and fun. I loved staying here, but I definitely would not recommend it if the weather is warm as the regular rooms do not have air conditioning. They do, however, have a fan in the room that was adequate when we were there. The rooms are small, but the storage shelves were great and quite adequate. The bed (queen) was very comfortable. The facility is very well located...it is off of busy downtown, but within walking distance of other restaurants and "action." It is pricey, but that is to be expected in Banff. The restaurant within the facility is Chili"s, but the breakfast could have been better for the price of the room. The personnel at the desk were very friendly and helpful. The lobby and the facility had an upscale atmosphere to it. I would love to return.