First major issue - room temp 27degC and no aircon. Fan in closet very noisy, reception brought 2nd fan which was an improvement - but not ideal. The room was small & cramped (especially with 2 fans). No room for luggage. No hanging for clothes, only box shelves. No privacy - door and only window opens to courtyard with jacuzzi in centre - so very noisy with voices echoing - especially having to keep window open for heat. Room was dark and dingy as blinds had to be closed all the time for privacy. Reception unable to give us another room. Would not recommend or return to.