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“Great spot on Banff Ave” 5 of 5 stars
Review of Fox Hotel & Suites

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Fox Hotel & Suites
3.5 of 5 Hotel   |   461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #6 of 31 Hotels in Banff
Calgary, Alberta, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great spot on Banff Ave”
5 of 5 stars Reviewed May 19, 2013

Great food, great accommodation, great service, great location. The atmosphere was very friendly with the ambiance of a mountain resort. The attached Chilis restaurant and very nice help yourself breakfast that was included. We upgraded to a suite which was a little over the top made this our new favourite hotel in Banff.

Room Tip: The grotto style spa is very cool. The sauna was another added treat.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,538 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
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English first
Calgary, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 17, 2013

We stayed overnight at the Fox for our 24th wedding anniversary. After searching different places on the net we decided on the Fox. We got a coupon off the net that saved us 50 bucks and then because it was our anniversary they gave us a free room upgrade. Very friendly staff, rooms very nice and clean, continental breakfast was good, free underground parking and hotel is a nice short walk to downtown. The hot tub was very clean, unique and relaxing. This is a great hotel.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 16, 2013

Have never stayed here before but LOVED it! All the staff are so friendly and helpful...restaurant staff in the evening, and at breakfast both days...and front desk at check in and at departure. Love the rooms.... we were in a one bedroom suite and loved the additional space...room was very clean and comfortable. the hot tub is very unique and my daughter and I loved it. Parking is .easy and convenient.... ( not like all hotels in Banff.)
We look forward to our next stay!!!

Room Tip: the one bedroom suite is worth the additional dollars to spend :)
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

My wife and I needed a weekend away to relax and enjoy ourselves. With a great location like Banff all you need is a place to stay. The staff was outstanding, as were the accommodations and the complimentary breakfast. We upgraded to a suite which was a little over kill for us but the room was big, warm and the bed was as good as any hotel bed we ever slept in. The spa and sauna are exceptional. I highly recommend this hotel for any traveller.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yellowknife, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 12, 2013

My family stayed in this hotel for one night. We had a 2 bedroom Suite which is perfect for 6 people. 1 room has double bed, and the other has a king size bed with a full size bathroom. There's also a separate bathroom right beside the room with 2 beds. we also had a pull out couch that is also good for 2 people. The beddings are perfectly clean and made up. Amenities are complete. Kitchen is well equipped. Wifi is strong. Breakfast is great! they have cereals, boiled eggs, pancakes, variations of bread, juices and more. We will definitely stay again in this hotel on our next visit to Banff.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review, May 13, 2013
Thank you for your comments! It is great to hear you enjoyed your stay with us. I will pass on your comments to our team. We look forward to welcoming you back to the Fox again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 12, 2013

This was our first stay at the Fox Inn. The rooms surround a beautiful centre courtyard. It is very loud. There were people coming and going all hours. They were whooping and laughing. Expect to be awake between the hours of midnight to about 2am. We called the front desk the second night and it quieted down for a bit. Then there are the bins, which they start pushing on the brick walkways at about 6am. Expect to be jolted awake by a huge bang, followed by 15 minutes of noisy bins being pushed. I have stayed in many hotels in my life, but have never encountered noise like this before. Would never stay here againg and would definitely not recommend this hotel to anyone whos wishses to sleep on their trip. There was not air conditioning so the room got very hot.

Room Tip: Do not pick a room on the central courtyard. Try to pick a room on the back of the hotel. I don...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review, May 13, 2013
Thank you for taking the time to share your comments. It is from valuable guest feedback that we can improve. I am very sorry to hear you were disturbed during your sleep. I have contacted the company that made the early morning delivery, and requested a later drop off time. Please contact me directly, as I would like to discuss your situation further. Guest satisfaction is of upmost importance to us, and we value your business. I have sent you my telephone number and email address.

For future travellers: our quiet time begins at 11pm. If at anytime you are disturbed by other guests, please call our friendly 24 hour front desk. We will ensure our quiet time is enforced, for the enjoyment of all guests. All our suites have air conditioning, hotel rooms do not.
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St. Helier, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 11, 2013

This was our second stay at the Fox. We had a loft suite, which was very spacious and comfortable. On this occasion, as we asked for 2 beds, we actually got a 1 bed loft suite plus a double room, with fireplace, and the usual kitchen facilities. Although the hotel doesn't have it's own bus stop for the Ski buses, the nearest stop is right next door. Plus they over a free local bus pass, although the centre of town is only a 7 minute walk. Breakfast was included and was good, although a bit limited on choice. There is a spa too but treatments are at a sister hotel a couple of minutes away.

Room Tip: Loft suites are spacious
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fox Hotel & Suites

Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Banff
#5 Romantic Hotel in Banff
#6 Business Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fox Hotel & Suites 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Banff's newest Hotel! Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The new Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 
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Also Known As:
Fox Hotel And Suites
Fox Hotel Suites Banff
Fox Hotel Banff

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