This is my second stay in at this hotel. My first visit was when it opened up 5 years ago. Stayed in the Loft Suite.
This is an excellent hotel 5 years later! Service and front desk personnel is outstanding. The onsite restaurant is Chili's. There are dishes and cutlery in the cupboard. A personal safe is in the suite. You can book two suites and connect them with a adjoining insuite door.
It's a different concept in hotel designs where the hallway is actually exposed to the inner courtyard. Yes it's outdoors so dress appropriately. It has lockers if you choose to store your skis and snowboard in the heated underground garage.
A must stay in Banff!