wonderful hotel, small. staff very helpful. chillis restaurant awesome. 10 minute walk into main centre of banff.
bad points
- access to rooms only from outside, so you have to walk back to your room from the hot tub dripping wet in snow/freezing conditions.
- no mini bar/fridge in room. okay as you get great free continental breakfast with your stay but would be nice to be able to keep some beers in your fridge!
-only double beds in the standard room.
-not many towel rails.
-noisy (?thin walls), can hear toilet flushing from room above.
-hot tub very busy in peak periods.

we had the hotel as part of a ski package.

We are just back from 6 nights at The Fox. A special thank you to all the Fox employees but particularly the evening employees at the front desk who went beyond the call of duty on a couple of occasions. Great service throughout for everything.

We stayed in rooms 330-331 which is a double suite. We loved the beds and the pillows are super comfortable. As a family of 4 with 2 older teens, the 2 bathrooms & space was great for an extended stay.

We skiied Louise 2x, sunshine 2x and kicking horse 1x. One day of snow shoe at Norquay and rented from the Snow tips next to the cinema (good place to rent equipment).

For breakfast, there is a need for improvement but 1 employee brought me cottage cheese when I asked which was really nice given the limited offering. Honestly, it should be as good as Hampton Inn. Please improve this weak offering of food. Employees are nice.

We did Chili's for supper only 1x and it was acceptable for family fare. We did the Balkan, the Keg (2x) and ordered in Chinese. The Balkan is a must if you like Greek food.

We walked into Banff at night (about 10 minutes). Bring your ear plugs on weekends too.

The exercise room is too small but the hotel offered us the Banff Suites Convention centre for free which my husband went to and loved it (he had to drive there though).

If you have any questions on the Fox or skiing, feel free to text me.

Enjoy Banff & surroundings area.

The rooms are very clean, large flat screen TV, and the most comfortable beds I have ever slept in. Hot tub is a wicked cave style design with open roof to outside. Restaurant is very handy and great food. Service in Banff is second to none in case you have not been here? It seems to be due to the great foreign workers that have come to work and play in town. I enjoy the accents and great attitudes, a welcome break from elsewhere. Only downside is no bar fridge.

We were coming back to Calgary from Golden during a bad storm and decided to stop in Banff for night. We had eaten at Chilis before (and enjoyed it) and thought we would have lunch there again and see if we could get a room for the night at the Fox Hotel and Suites. They were so helpful and super nice. It was 1:00 when we asked about a room and not only did they have a room available but it was ready and they let us check in right away, which was great as I had a very tired baby who needed to be fed and changed. The room was cozy, VERY clean and affordable.The staff was very friendly and helpful. The hotel itself was very clean, the hot pools were also very nice and much needed after a long drive and the hotel itself was quiet.
I will definitely go back again!