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Fox Hotel & Suites: Traveler Reviews

3.5 of 5
461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Fox Hotel & Suites
Ranked #1 of 33 hotels in Banff
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1,025 reviews from our community

Traveler rating
    566
    327
    83
    37
    12
See reviews for
Families
296
 
Couples
497
 
Solo
24
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sudbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“great for Christmas with kids”
5 of 5 stars Reviewed February 18, 2013

We stayed here for Christmas and New year after much deliberation. 3 skiing all different abilities husband wife and 11 year old son. It was amazing, great shuttle bus to town or any one of the 3 ski areas. Friendly service, very helpful but not intrusive. the rooms are small but very clean and more than adequate. Not cheep but good value as far as skiing accommodation is concerned.Great holiday highly recommend it.

Room Tip: if you can afford it get a suite!
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask HFgetaway about Fox Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorset
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Overall we enjoyed our stay”
3 of 5 stars Reviewed February 16, 2013

Reception and general impression very good but like other reviews double rooms small and bathrooms too small to have washbasin in ! We decided to upgrade to a suite as there were three of us for 11 nights plus luggage. We were woken at three am on the saturday night including our 4 year old to the sound of partying guest in the courtyard talking to guests on the floor above, when we told the reception their answer was it should be better when your in the suite! I feel the hotel should stop people using the courtyard between 2 and 6 am. Chillies was great to eat in and you could get room service if necessary. Breakfast became very boring and there was no option of ordering extras which we would be happy to pay for I.e porridge or bacon. The roam bus tickets were great and the hot tub was so nice after a day skiing but does get very busy at peak times. Having the laundry facilities was a great bonus. I feel the room cleaning appeared very rushed and not thorough and often done late in the day. Overall we enjoyed banff and many things about this hotel but for the price they need to sort out the breakfast and the noise issues.

Room Tip: If you can afford it go for a suite on the 4 floor
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask DorsetCountrygirl about Fox Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumbria
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“Second time round, still got it!”
4 of 5 stars Reviewed February 13, 2013

As per the title another fantastic stay in the Fox. Travelling from the UK you don't want any messing about after the long flights and thats exactly how it is with this hotel.Check in was a breeze, efficient and courteous.We had the option of 1 or 2 beds in the room and we took the room with just one. Still plenty of space for two of us plus all our gear. Hotel has free WiFi in the rooms and bar,was good enough for Netflix while I was waiting for the Mrs to get ready. I don't really need to say much else as everything was spot on again, we spent a fair bit of time in chillis this time round and the staff were great.

Only downside is, as with all of Banff I guess,that the weekend guests are horrendous. You would thinksome of them had never had a beer. It turns a quiet hotel into a noisy one full of obnoxious inconsiderate people. Unfortunately the way the fox is laid out it means that one noisy guest can be heard by everyone. The rooms with adjoining doors are incredibly noisy and you can hear everything that is said or goes on in the next room. We found ourselves almost whispering to each other, a courtesy not returned by our neighbours. The dividing doors need some work or soundproofing for sure. If it wasn't for the noise issues this hotel would be perfect.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Ask Veebloke about Fox Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review
February 18, 2013
It was great to welcome you back! I'm pleased to hear 'we've still got it' and that you had an enjoyable stay once again. Unfortunatly we had some 'louder that usual' guests stay with us while you were here. Although we do patrol the property to enforce our quiet hour, sometimes inconsiderate guests disturb others that are trying to sleep. I'm sorry you were inconvenienced in this way.

We are available 24/7, and just a phone call away. Please don't hesitate to dial '0' from your room phone for assistance. We will quickly escourt guests back to their rooms, and remind them of our quiet time policy.

I hope we can welcome you back for stay #3!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Love this place”
5 of 5 stars Reviewed February 13, 2013 via mobile

Loved everything about this place. The cave hot tub was fun. We were upgraded from a regular room to a suite, for only $10 more. The loft room was wicked. So cozy to stay for a couple days. Ended up staying an extra day to enjoy it and banff some more ;)

  • Stayed March 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Vav22 about Fox Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Great value and beautiful hotel.”
4 of 5 stars Reviewed February 11, 2013

The hot tub is by far the attraction to this place. A great value, nice rooms, free parking, and a breakfast that is pretty decent was included with my stay. The beds were really comfortable, but the noise from the other room woke me up. If you need a really good nights sleep and like to sleep in, you may want to bring earplugs. Overall this was a great stay and I would stay here again.

Room Tip: Ask for a room on the fourth floor and where it would be quiet, if that is what you are looking for.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask roycer about Fox Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Fox Hotel & Suites

Also Known As:
Fox Hotel And Suites
Fox Hotel Suites Banff
Fox Hotel Banff
Fox Hotel Suites
Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotels in Banff
#3 Business Hotels in Banff
#6 Romantic Hotels in Banff
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Banff's newest Hotel! Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The new Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 
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