Reception and general impression very good but like other reviews double rooms small and bathrooms too small to have washbasin in ! We decided to upgrade to a suite as there were three of us for 11 nights plus luggage. We were woken at three am on the saturday night including our 4 year old to the sound of partying guest in the courtyard talking to guests on the floor above, when we told the reception their answer was it should be better when your in the suite! I feel the hotel should stop people using the courtyard between 2 and 6 am. Chillies was great to eat in and you could get room service if necessary. Breakfast became very boring and there was no option of ordering extras which we would be happy to pay for I.e porridge or bacon. The roam bus tickets were great and the hot tub was so nice after a day skiing but does get very busy at peak times. Having the laundry facilities was a great bonus. I feel the room cleaning appeared very rushed and not thorough and often done late in the day. Overall we enjoyed banff and many things about this hotel but for the price they need to sort out the breakfast and the noise issues.

As per the title another fantastic stay in the Fox. Travelling from the UK you don't want any messing about after the long flights and thats exactly how it is with this hotel.Check in was a breeze, efficient and courteous.We had the option of 1 or 2 beds in the room and we took the room with just one. Still plenty of space for two of us plus all our gear. Hotel has free WiFi in the rooms and bar,was good enough for Netflix while I was waiting for the Mrs to get ready. I don't really need to say much else as everything was spot on again, we spent a fair bit of time in chillis this time round and the staff were great.

Only downside is, as with all of Banff I guess,that the weekend guests are horrendous. You would thinksome of them had never had a beer. It turns a quiet hotel into a noisy one full of obnoxious inconsiderate people. Unfortunately the way the fox is laid out it means that one noisy guest can be heard by everyone. The rooms with adjoining doors are incredibly noisy and you can hear everything that is said or goes on in the next room. We found ourselves almost whispering to each other, a courtesy not returned by our neighbours. The dividing doors need some work or soundproofing for sure. If it wasn't for the noise issues this hotel would be perfect.

Loved everything about this place. The cave hot tub was fun. We were upgraded from a regular room to a suite, for only $10 more. The loft room was wicked. So cozy to stay for a couple days. Ended up staying an extra day to enjoy it and banff some more ;)

The hot tub is by far the attraction to this place. A great value, nice rooms, free parking, and a breakfast that is pretty decent was included with my stay. The beds were really comfortable, but the noise from the other room woke me up. If you need a really good nights sleep and like to sleep in, you may want to bring earplugs. Overall this was a great stay and I would stay here again.