We stayed at The Fox for 3 nights - Fri to Mon. in a 2 Bedroom Suite. Note that we're first timers at Banff.
Overall, a great place to lodge in Banff! In some cases, the place totally exceeded my expectations..and then a few minor things you'd want to know...
Pros: The grounds and the lobby are very inviting, comfortable, and nicely decorated- gives you the cabin-y feel. Folks at the reception are super friendly and helpful. The room was clean, which is key for me. Folks have mentioned to check out the hot pool / grotto, and you definitely should. It's almost like a private hot spring and quite perfect for relaxing after a day of snowboarding when you don't feel like taking a shuttle to the springs- super convenient. It can get crowded, but it's surprisingly decently sized.
The great thing is that we had wifi included- BIG PLUS. And the downtown shuttle and breakfast were also included.
Also, the hotel sells lift tickets to the three resorts and you can also pay for the shuttle bus which is $86 CAD at reception - and the shuttle stop is conveniently located steps away from the hotel.
Cons: The hotel is a bit further away from downtown. It's not a huge issue (probably because it wasn't freezing during our stay), but after a long day it's a bummer to have to walk (about 12-15 mins into town) to grab drinks / dinner etc. And unfortunately the included downtown shuttle runs every 40 mins so it's not terribly helpful when you don't hit the right times. And although "breakfast included" is a pro, it's also very basic continental. No frills. We would've like the option to order hot breakfast.
Otherwise - suite it up and stay at Fox. Seems like the nicer of all the hotels on the block.