The hotel staff was very friendly and helpful. Short walk into town but for those days when you are tired the city bus picks up just steps away (we even got a free bus pass with our stay). Our room was rustic (in a very good way!) and quiet. Our suite had a fireplace and a private balcony.
If we travel back to Banff we will definitely stay here again.
Breakfast was included but it was just mediocre. Short of that I have nothing but praises for this hotel.
We traveled during off season. Missed some of the wild life but it was an awesome time to go.
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