We spent the night at this hotel for our anniversary. We received a complimentary upgrade to a suite with double beds. When I booked I forgot to stipulate a queen bed instead of two beds but did mention it was our wedding anniversary so assumed we'd be placed in a room with a queen. This was not the hotels fault but it would have been nice to have had a larger bed since they were giving us a complimentary upgrade anyway. When we arrived at the room the toilet did not work so maintenance had to come in to replace a part. This should have been done before we checked in.
This hotel has rooms that all open to the outside and therefore you must go outside (with your luggage) to reach your room or to get from your room to the hot tub. Therefore, not very family friendly (especially with smaller children) as you have to undress and redress them once you reach the hot tub. The hot tub is very hot so not really good for kids anyway. No pool but there is a dry sauna next to the hot tub.
The continental breakfast was ok but we would have preferred to have had menu service and paid for our meal. We don't generally like to eat buffet style as we don't like the idea of food sitting out in the open where there is the chance that someone has coughed on it, etc. The waitress did serve coffee which was nice. All in all....nothing memorable
- Official Description (provided by the hotel):
- Banff's newest Hotel! Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The new Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more less
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- Also Known As:
- Fox Hotel And Suites
- Fox Hotel Suites Banff
- Fox Hotel Banff