We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fox Hotel & Suites: Traveler Reviews

3.5 of 5
461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Fox Hotel & Suites
Ranked #1 of 33 hotels in Banff
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

1,025 reviews from our community

Traveler rating
    566
    327
    83
    37
    12
See reviews for
Families
296
 
Couples
497
 
Solo
24
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Mississauga, Canada
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Great Place”
4 of 5 stars Reviewed April 30, 2011

Stayed here with friends over a weekend. One of my friends first time to Banff. The hotel was great. The decor and atmosphere fit well with the mountain surroundings.
The room was great. We had a 2 bedroom suite with enough comfortable sleeping for our group. The only issue we found with the room is that the snow got into the room and the floor was constantly wet since you enter the room from an outdoor courtyard.
The highlight is the grotto. We were sitting in the cave like hot tub with snow coming through the hole in the roof - very cool.

All in all, it was a great stay, and I would not hesitate to stay there again the next time I'm out that way.

  • Stayed November 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Hanson111 for Banff
Ask Hanson111 about Fox Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review
May 2, 2011
Thank you for your feedback. We have purchased large entrance mats, that will help with the collection of snow from shoes and boots, and they are at the inside of each door. Hopefully these will address your issue.

You should come for another visit this summer! I can't promise no snow, but I can promise that it won't be enough to stick to your shoes, and make it's way into your room!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Top Contributor
59 reviews 59 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
62 helpful votes 62 helpful votes
“Nice modern hotel with mountain charm”
4 of 5 stars Reviewed April 25, 2011

I stayed here alone for 4 nights in April for some spring boarding at the Big 3. The Fox provides clean, modern, mountain-style hotel/motel lodgings.

Location: Conveniently located next door to a drop-off/pick-up spot for the (free) Lake Louise shuttle bus. It is not so convenient to the Sunshine Village shuttle bus located downtown, which is a 15 minute walk. You could also take the (free) local bus to that location. There are only other hotels in this area, which is fine if you're looking for restaurants or spas. Any type of shopping is downtown (15 min walk).

Room: Comfortable, clean, and modern, but on the small side. Oddly, the shower bar in the bathroom blocked the bathroom door from closing all the way due to its oblong shape. A straight shower bar wouldn't have affected the door in this way.

My only complaint with my room is that the pillows are far too thick. They would give me neck pain from straining my neck all night.

Access to rooms is from the outside (just like a motel) via an interior outdoor courtyard.

Also, the hotel keeps the blinds open and the lights on inside every room that is not assigned to a guest. It is easy for an intruder to figure out which rooms have guests as those rooms probably have their shades pulled down. Not a good idea from a personal security perspective.

Breakfast: Free continental breakfast is just ok. Fruit, breads, cereals, hard-boiled eggs, waffles. I've stayed elsewhere and had far superior free breakfasts. It is sufficient, however, to get you through to lunch at the ski hills.

Hot tub in the basement is cool - made to look like a grotto of the real Banff hot springs. May be filled late in the day with many children.

Ski lockers are provided, but I just brought my gear into my room with me.

All-in-all - a great place to stay and I had a great room rate, probably due to it being late in the season (but the snow at LL and Sunshine was incredible).

  • Stayed April 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask dms666 about Fox Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review
April 26, 2011
Thank you for your review. I would like to clarify a few items for travelers, to ensure the information presented is accurate.
We do not have any...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Squamish, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“One of my favorite hotels to date.”
5 of 5 stars Reviewed April 24, 2011

We stayed in the Fox in low season so rates were lower and the hotel was less crowded (but still seemed to have a lot of folks). I loved this hotel. The underground hot pool was fantastic with it's partial open air ceiling. The rooms were lovely, clean and quiet. I had requested a room with external light and my partner and i were put in a lovey room with queen bed looking out onto the main street of Banff and the mountains in behind. We barely noticed the traffic on the street and in fact the first evening around 5-6 pm I saw a family of deer strolling down the main street. Amazing. The staff were friendly and helpful. The bed comfy. The room clean. There is limited underground parking so in high season I am told it's first come first serve, though in April we had no problems. We appreciated that the Fox isn't located right in the heart of downtown and enjoyed the 10 minute walk into the centre. I found the design and decorating of the Fox incredibly charming and well suited to a hotel located in a national park. The breakfast was included and was basic, however met our needs. I would've like a bit more choice in cereal and more fresh fruit. That said - my tummy was full at the end of breakfast. There is free internet which is great and lots of storage space in the room. Many of the local restaurants home food delivery with a fee. We had asked for some wine glasses to enjoy a glass in our room and the nice touch was the young fellow who cleaned our room, cleaned out the glasses and left them behind. Rather than taking them away. That was a very nice gesture. The down side for me was I forgot to leave a tip and felt badly about that as the restaurants staff and housekeepers were great.

Room Tip: Ask for a room with an exterior window higher up
See more room tips
  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tarouskie about Fox Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“can't fault it”
5 of 5 stars Reviewed April 24, 2011

Had a fabulous time here and could not fault any part of our stay. Staff were excellent with Barry a standout. Rooms were clean and well decorated. Free bus to town a bonus. Would highly recommend to anyone.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Nessie5 about Fox Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverkeilor
1 review
“If Carlsberg made hotels.......”
5 of 5 stars Reviewed April 22, 2011

This place was amaaaaazing! I have done a fair bit of travelling and stayed in a LOT of hotels and this is close to the best I've ever stayed in.

We were upgraded to a loft suite which was awesome. The staff were sooo friendly and helpful, the room was exceptionally clean. Close to all amenities, free bus from the door to the ski areas, amazing breakfast, AMAAAZING cocktails, amazing cave pool jacuzzi thing, comfy beds, the list is endless........

You must say here!!

Room Tip: If u can afford a loft suite then go for it!!!
See more room tips
  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Crawf131186 about Fox Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hidden Ridge Resort
Great value on a similar hotel
Banff, Banff National Park
4.5 of 5 stars 784 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Banff
Trendy
The Juniper Hotel
The Juniper Hotel 4.0 of 5 stars 230 reviews
Luxury
Falcon Crest Lodge
Falcon Crest Lodge 4.5 of 5 stars 502 reviews
Good for business
Silver Creek Lodge
Silver Creek Lodge 4.5 of 5 stars 207 reviews
Near the beach
Sunshine Mountain Lodge
Sunshine Mountain Lodge 4.0 of 5 stars 79 reviews
Show Prices ABS:HotelCheckRates-d249946?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d551050?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1238001?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d182228?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Banff hotels
Hidden Ridge Resort 4.5 of 5 stars 784 reviews Banff Aspen Lodge 4.0 of 5 stars 530 reviews The Fairmont Banff Springs 4.0 of 5 stars 1,779 reviews Rimrock Resort Hotel 4.0 of 5 stars 964 reviews
Show Prices ABS:HotelCheckRates-d184485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d182230?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d184171?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d182229?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 33 hotels in Banff, ranked by popularity

Been to Fox Hotel & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Fox Hotel & Suites

Also Known As:
Fox Hotel And Suites
Fox Hotel Suites Banff
Fox Hotel Banff
Fox Hotel Suites
Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotels in Banff
#3 Business Hotels in Banff
#6 Romantic Hotels in Banff
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Banff's newest Hotel! Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The new Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets, Travelocity, Tingo and Venere so you can book your Fox Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Fox Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Fox Hotel & Suites
Enter dates & see best prices* (from our partners)
Show Prices