This hotel is a place to lay your head for a night or two. The price is reasonable for Banff. The furnishings are interesting. The room was clean.
The location is the best thing about the hotel. Easy walking distance to town, the Banff Springs Hotel (worth a visit) and walking trails. we took a raft ride down the river. We walked there in minutes.
I had no expectations about the hotel prior to the stay and I'm glad. It suited our needs just fine. However, I can see how it may not meet the standard of some travellers.