I have stayed here a couple of times and I am going to make it a regular stay each year. I have also treated my daughter and husband to an anniversary weekend there. The building is old and quaint and speaks of an older era in Banff which I like but a visitor needs to be ready for smaller rooms and that 'cozy' feeling. (Otherwise stay in a chain hotel.) The hosts are the best! Friendly, helpful and the food is delicious! Get a massage while you are there if you can. Robyn is amazing. She will melt your tension away.