I have worked in hospitality for 20 years. Any good establishment starts with good management. Robyn is your gal when it comes to providing lovely warmth and hospitality. She wants you to not only enjoy your time at her b&b, but to enjoy your whole experience in banff and the Canadian Rockies. She has great knowledge and gave super tips for hiking and other local services. There are ten rooms, ranging in price and style. Stayed on the lower level with a private bathroom and kitchenette. Perfect for what I wanted. The house is quiet, has an awesome location (just 3 streets back from banff ave) and a yummy daly breakfast is thrown in also. Wifi was good and so was the price ($75 plus tax per night).