My wife and I stayed here for 4 nights. Two at the beginning and two at the end of our vacation.
We found our room which had a kitchenette to be acceptably clean and comfortable.This is an older accommodation. The bed area and the bathroom are tight spaces in this room (# 9 , I think).
A solid, hot breakfast is included and served with a smile. I recommend scheduling dinner here during your stay. Dinner is delicious and reasonably priced.
Robin the co-owner/ hostess makes you feel like you are family which added a special touch to our stay. Prices for rooms are very reasonable for Banff.
We would stay here again in a heart beat!