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“If its cheap and only if its cheap.” 3 of 5 stars
Review of Spruce Grove Inn

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Spruce Grove Inn
2.5 of 5 Hotel   |   545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada   |  
Hotel amenities
Ranked #30 of 31 Hotels in Banff
Oyen, Alberta
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“If its cheap and only if its cheap.”
3 of 5 stars Reviewed April 17, 2014

There's not much too this place. Exterior is by far the best part. Rooms are very dated. Breakfast is not really a breakfast. No way can it be one the newest hotels in Banff.
If its part of a groupon go for it, but don't pay over 60 a night.

  • Stayed December 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Sicamous, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 31, 2014

Stayed here on a Saturday, park out front, check in, and park underground if you can find a spot! Quiet room and beaut view from the balcony but a bit stuffy. Left the door open for a long time to breathe! Breakfast was a little unreasonable, charging 7 bucks for paper plates, no cutlery, cold eggs and hard homefries. Comes with a voucher but it's only good for the empty bag of bread and two danishes sitting out forever and a day. Cereal it is, or repay for a semi-hot brekky. If you're gonna go hot, eat somewhere else. Room was nice though and that's the main thing!

Room Tip: Hotwire it for good value!
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 30, 2014

My husband and I stayed here for the night . While the exterior looks great, the inside of the rooms need some serious renovating . The bed was uncomfortable and stains were on the top blanket, the shower curtains had hard body wash stains on them, the wifi code didn't work out of the two given and there were beer cans and bottles all over our balcony. Not that we would have needed the vending machine , but thankfully we didn't because they were out of service . The only good part about the place was the underground parking . For the price we payed I would have rather stayed at the motel a block away for half the price and the better reviews. Don't waste your money.

  • Stayed March 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holmfirth, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 25, 2014

We stayed at this hotel for ten nights as part of a UK ski holiday package which provided half board - a useful feature if you've been on the slopes all day and don't want to pay the kind of restaurant prices charged in Banff.

We liked the hotel room (we had a superior Queen room, with comfortable beds), the service and the friendliness of the reception staff, but found the menu to be a little limited, albeit with enormous portion sizes, However it has to be said that on several occasions the chef prepared vegetarian dishes specially. On three occasions, at the weekend, we were disturbed by drunken guests in the early hours, a problem which hotel security eventually handled. You might find this to affect your decision to visit.

The modern Spruce Grove is connected to an older building (The Voyager Inn) by an underground passage, and the main reception and dining room are accessible this way. Each hotel has its own reception area, but the one at the Spruce Grove only seems to be open at times of high occupancy, particularly weekends. At other times guests don't get the best impression if/when they take their luggage to the Spruce Grove door only to be to told to go next door. It's not beyond the wit of man - or woman - to be told where to go in advance, particularly when there's a rep . . .

If you're bringing your own skis, you'll need to store them in lockers (padlocks provided free) in a room off the basement car park, accessible from your room by lift. Hotel policy forbids bringing skis and boards into the hotel itself, but unless you're driving, you have to. (Later on, you discover that you can open the garage doors with your room key and walk down the ramp into the car park, and get to the lockers that way.)

We were very impressed by the service we got at the Spruce Grove, particularly at mealtimes, though also because of the friendliness and helpfulness of reception staff, and for providing a free kettle on request!

Room Tip: Rooms on the south side get the sun but also the traffic noise - irritating if you're not used t...
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  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 16, 2014 via mobile

As several reviews state this hotel is very outdated. We arrived outside of the building where a sign stated we were to go next door to check in. We went across and then we're told to go back. We were given a room that had no bedding/garbage everywhere overall just a mess.... We went to the front desk and asked for a upgraded room and was told we had to call ahead. Luckily there was a manager there who upgraded us. However this room was not much better. There was layers of dust everywhere...the bed sheets had small holes in them. You basically did not want to take your shoes off. It was terrible overall and wouldn't recommend this hotel to anyone. The underground parking was also full and were forced to find parking on the slippery side streets. Please don't waste your money....we used a groupon and it was not a steal of a deal. I guess you get what you pay for.

Stayed March 2014
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 27, 2014

We stayed for 1 night because we were stopping over heading to lake lousie for snowboarding.

The room was adequate size but dated. The bed was not that comfortable and seemed worn in but the room overall was very clean and sufficient.

The hotel is located about 15-20 minutes away from the main town by walk and they also had undergound parking for your car. The location of the hotel is not that good as it is one of the first hotels in town so it takes some time to get into the main town if you are walking.

The continental breakfast was available till around 10 AM and was located in the hotel next door, we found all of the baked goods to be very dry and stale. They did have cereal and some juices so that was okay. You have to pay extra for the hot breakfast, overall it was mediocre.

The staff was friendly overall but we caught some of the younger staff smoking marijuana in the hotel parking lot! We were not bothered by it but it definetly is something to consider.

Overall this place is only good for a stop over stay, if you are looking to explore the town it is a bit of a pain to walk 20 minutes back and fourth and there are closer places that will charge a reasonable price. We ended up paying 100 CAD for the night.

We will prolly not stay here again unless it is for a stop over and its on the cheap.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 21, 2014

We spend many weekends in Banff during the ski season and we always stay at the Spruce Grove Inn. Our son trains at Norquay Hill every weekend and we wouldn't stay anywhere else. The price is right, the rooms are basic but always clean, the hot breakfast is great and the location and underground parking are very convenient for us. I was extremely impressed with the attentive, efficient and professional management team.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Spruce Grove Inn

Address: 545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Swimming Pool
Hotel Style:
Ranked #30 of 31 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Spruce Grove Inn 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Spruce Grove Hotel Banff
Spruce Grove Banff

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