I would not even recommend this place to my worst enemy!!! There were dead bugs in our room dust everywhere. Soap scum and a black dirt ring around the tub. Broken and dirty coffee maker dust on the head boards. One towel was filfy the beds were old and out dated. It may look beautiful on the outside but it is absolutely disgusting on the inside. Front desk was amazing though. Took us to a second room before finally refunding our money as the second room was in worse shape then the first with coffee splatter on the walls the tub even worse then the first front desk said the shape of the tub was unacceptable! As many other reviews have stated run! (: house cleaning and management are not doing their jobs properly as these are the same issues that are being brought up over and over. I would never wash my child in a tub so incredibly dirty. We moved to a new hotel with great staff and CLEAN rooms (: best decision ever. Our friends will hear about this for sure!
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- Also Known As:
- Spruce Grove Hotel Banff
- Spruce Grove Banff