We stayed for a week as part of a conference group. The group rate at the hotel is the best vale of all 4 star hotels in town. The best part is the Breakfast buffet included in the package. They make omelet to your order. The view from the window is fantastic and service was good. The low point was the gym with the staff who do not seem to care about guests. Anyway, who cares about the gym when you can walk around trails all day? There is a 10 minute short cut to town, which goes around a cemetery.
The young front desk staff are more of a group party attitude, rather than of professional service. They seem to focus on themselves or each other rather than guests. There were so many staff but many of them stood around, eye-scanning guests inline. When you ask for information, the answer was not impolite but was rather short and not spontaneous. We did not know that the path light of this short cut goes off at 9 pm. We had to walk along the regular road in the pitch dark for 20 minutes or more. We had to use the light our iPhone for our safety. We should have been told about this. Having said that, we found the senior staff at the front desk friendly and attentive. The management should train and motivate the young staff at the front desk. A nice building and facility but a large room for improvement of service at the front desk and the gym.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.