Sometimes the more important thing about where you are staying is the people who work there and the people who stay there..........and both are great here! I have stayed in many hostels in Europe but this is the first hostel in Canada for me. If you are looking to meet lots of good Aussie and European friends then this is the place to be in Banff. It seemed clean to me there and all of the staff were friendly. Are the beds comfortable........well are they comfortable at any hostel? This hostel is nice and close to downtown and has a small but cheap and fun pub there.