We had originally booked for a 2 night stay, and we were unable to make the first night as we had a hot water tank blow. The staff were really good about it on the phone and we weren't charged any penalties.
When we got there, our room wasn't ready yet, as we were earlier than the stated check in time. Downtown Banff is 5 minutes away, quite easy to entertain ourselves.
We came back and our room was minutes away from being ready. Everyone from the front desk to the housekeeping staff were super friendly and helpful.
We had a great dinner in the bistro, all the staff there were also extremely friendly and helpful.
All in all we had a great stay. No complaints.
I liked also that the hotel was out of town a little bit. Gives it more of a getaway feeling rather than staying right downtown. Also awesome to be on the Hwy as we went to Sunshine the next day.
- Official Description (provided by the hotel):
- The Juniper Hotel is perched at the base of Mount Norquay overlooking the town of Banff just 2kms away. The hotel's woodland setting and striking views of three iconic mountain ranges provides a National Park atmosphere. This boutique hotel features 52 designer guest rooms, many with balconies or patio walk-outs. Mountain views are available from your guest room, Bistro & Lounge and outdoor hot tub. On-site you will find interpretive displays and artwork of the areas culture and heritage, as well as woodland walking trails, bike rentals, ski storage, hiking maps and activity planning services. Wireless Internet access is complimentary hotel-wide, and the Library also houses a pay-per-minute Internet kiosk. Pets are welcome and must be pre-arranged with the hotel to ensure pet friendly room availability. Smoking is not permitted inside the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Juniper Hotel Banff
- Juniper Lodge Banff