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“Great value, Great location, Great view!” 5 of 5 stars
Review of The Juniper Hotel

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The Juniper Hotel
3.0 of 5 Hotel   |   1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada   |  
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Ranked #7 of 31 Hotels in Banff
Certificate of Excellence
Calgary, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great value, Great location, Great view!”
5 of 5 stars Reviewed May 12, 2013

The Juniper hotel has by far the best panoramic view we've ever experienced! They had an apres ski event going on, a 7 course meal and the price on that was great! around 50$ I believe. The hotel is very close to one of banff ski resorts which was really nice as well. The hotel has an outdoor fire pit that stands right outside the restaurant which was awesome. We definitely recommend that place for couples and friends.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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525 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
Calgary, Canada
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 30, 2013 via mobile

We stay there in various occasions as we ski in Norquay often.
Service is ok. The girls a the front are look in bad mood most of the time.
Rooms are ok. They look like a construction camp.
It is clean though ana a little overprice

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed April 18, 2013

I stayed here for 2 nights at the end of March with a friend. It was $169, excluding taxes, including a $30 dining credit for their restaurant (which was quite tasty and good value; service is alright - friendly, not the fastest but not terrible...and the view makes up for it).

One of the best place about this place is definitely the hot tub!! And perhaps the fact that no one was using it on a quiet Monday evening, so my friend and I were able to have some great conversation and a LOT of space to ourselves! :) Yeah, the hot springs in Banff is cool too, but that always has tons of people.

This hotel is not in the "busy part" of Banff. It's located by the highway entrances. So, if you're looking for something in Banff so you can walk everywhere, you should pick another hotel. This is still within walking distance for sure, but you'll likely end up driving. Since we were coming from Jasper, with intentions to go to other attractions like Lake Louise, Johnston Canyton, Banff, etc., the hotel location worked out perfectly and was easy to find in the dark (we checked in at like 12am!).

Rooms/beds were clean, comfortable and "up to date"; the view of my room was kind of weird (saw a roof top of a lower floor). Not like I spent time looking out, but others may want to request a better view if it matters to them. I'm sure in some rooms, you should be able to see something nicer. Oh, and the bathroom amenities were AWESOME :D

That wraps it up! I can't speak of how this hotel would be in terms of the peak season, but if you're playing around with the idea of going in the off-season, especially with a deal, then I can say for sure it's worth considering.

Room Tip: Ask for a non-street facing room if you want more quiet and tranquility. Pack a bathing suit and fli...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
137 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 stars Reviewed April 18, 2013

This review was a long time coming, even though my husband and I have stayed multiple times at this hotel and have an overload of memories tied to The Juniper.

We first discovered the hotel in 2006, when we were hunting for a memorable place to get married. We wanted something that represented who we are - easy going, fun, tasteful - and had what we like - memorable location, views for the ceremony, cozy interior for the reception and great food. The Juniper delivered all of this and more. Not a single negative thing comes to mind when I remember the day of our wedding in August 2007. The staff went above and beyond to accommodate us and our party, the food and drinks were great - and their large patio was perfect location for the ceremony with the view of Banff and Vermilion Lakes in the background.

Almost 6 years later we keep coming back to the Juniper not only for special occasions, but even just for random weekends away from our home in Calgary. The location is spectacular, right outside of Banff with great views to wake up to. The staff is always wonderful, friendly and goes an extra mile to make our stay special. The restaurant at the hotel keeps serving great food; never once were we disappointed with anything we ordered.

The only reason why I gave 4 and not 5 is that compared to 2007 when we first stayed here, the rooms do need to be updated a bit. Wouldn't hurt to put in new carpets, clean the air vents some of which looked like they collected way too much dust, and update a few of the furnishings that are starting to show age. The common areas and the restaurant look stylish and well-maintained at all times, and rooms used to as well, but over the last couple of visits in late 2012 and early 2013 we noticed that some rooms we've stayed in could use a bit of attention.

If the management does take some steps to remedy this before it gets too far, there won't ever be a better place to stay in the town of Banff!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lund, Sweden
Level Contributor
52 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed April 7, 2013

We booked one of the suites for two days on a summer trip through Alberta. The price was quite reasonable, around 200 CAD which was favourable compared to other suites we checked out in Banff. The room itself (Sundance suite? not sure I have the name right) was very very nice, very spacious, excellent bed, large jacuzzi tub in the bathroom, very large balcony with a fantastic view. Beautifully refurbished; large TV and the wifi worked well. The restaurant at this hotel often receives favourable reviews for its view, and this suite is directly above the restaurant. Unfortunately due to highway noise it isn't really feasible to sit on the balcony however.

The room also has a fireplace, which would be nice in the winter but turned out to be a bad idea in July. It's a "one-touch" type of fireplace, which means it never really turns off - so it throws a fair bit of heat even on a very hot July day. The real problem though was that the air conditioning died in the middle of the night, so it became extremely hot. We informed the staff the next morning before heading out for the day, and when we returned they told us someone had been in to fix it. However when we got to the room it was still 28 degrees, so we were moved to the next-door suite (Spray Valley?) which had functional air-conditioning. The second suite had a similar view and also had a jacuzzi, but no fireplace (not a bad thing in the summer). It was also considerably smaller but still a good size.

We also received free breakfast the next day on account of the troubles. Worth noting: we had booked a bed-and-breakfast package on the hotel website, but this includes breakfast on only the first day (not mentioned on the site). The breakfast was really excellent both days. We didn't eat any other meals in the restaurant.

The location was no problem at all for us; in fact since we had a car and spent most of our time in the park rather than the town, being so close to the highway was a plus. We walked into town both nights for dinner and it was an easy 15-minute walk. Walking back is uphill but it's a gentle slope, nothing we really noticed. We found it a very pleasant walk in the summer.

Overall a very good experience, we would definitely stay here again!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 3, 2013

I was staying at Juniper Hotel over the Easter weekend of 2013 - we were very lucky that we had beautiful weather the entire time. The room was spacious and very clean and the beds were excellent. We also ate at the restaurant and had great servers and the with the open kitchen concept you were able to see how they prepare your meal. Great stay and will recommend to my friends.

Room Tip: Ask for a room with a view. Although, I imagine it can be a bit louder during the summer months as t...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grande Prairie, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 1, 2013

The hotel advertises a pet bed, dishes and poop bags.. we didnt see any of that and they didnt even offer them to us. granted we had our own but talking to other pet owns in the hotel they werent offered them either.
I love that the hotel is pet friendly but that being said you cant go do anything on your vacation because you arent allowed to leave your pet in the room alone. So what are you supposed to do.. leave your pet in the car while you go eat, ski, sight see? doubtful. On the website it says and i quote "Do not leave your pet unattended in the guest room.
If you do leave your pet unattended, you will not receive housekeeping services." now.. what! you cant leave your pets in the room but if you do you dont get housekeeping.. thats kina oxymoron. they told my boyfriend they can be left for 10 minutes. then another time he was told they could be left for an hour. MAKE UP YOUR MINDS PEOPLE! I understand some dogs bark when left alone, but what do you expect? My boyfriend was at a conference and I was in the lounge having breakfast one morning when the waiter asked me if i was staying in a certain room. I groaned and knew Jaime must be barking. which is odd she only barked when she heard other dogs barking. so i got up to check on her and see what was up and as I was walking down the hall the manager came out of our room! just waltzed out. and said "the pet isnt allowed to be left alone" okay.. but what the hell were you doing in my room.. you didnt receive permission.. you just walked into a room with a dog.. into her space.. youre dumb. you dont know what that dog is going to do to you. so i was upset about his going into our room.. pretty sure they arent allowed to just go in.. unless its an emergency. Its not like he came down to the lounge to see if thats where the owners were. Across the hall there were two separate rooms with dogs that were barking non stop. so i put jaime in the truck until i finished eating breakfast.
The room was lovely.. we booked a medium sized pet friendly room. we had a door that led to a back deck and down to the grass which was prefect for the pooch. lovely view of the mountains. the lounge had a nice patio as well.
The bed in the room could defiantly be replaced, the sagged to the middle really bad and the pillows were really soft.
so all in all i dont think id stay again.

Room Tip: rooms on the southside are right by the highway BUT have a deck and a view of the mountains.. well w...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Juniper Hotel

Address: 1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Romantic Hotel in Banff
#7 Family Hotel in Banff
#9 Business Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Juniper Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
The Juniper Hotel is perched at the base of Mount Norquay overlooking the town of Banff just 2kms away. The hotel's woodland setting and striking views of three iconic mountain ranges provides a National Park atmosphere. This boutique hotel features 52 designer guest rooms, many with balconies or patio walk-outs. Mountain views are available from your guest room, Bistro & Lounge and outdoor hot tub. On-site you will find interpretive displays and artwork of the areas culture and heritage, as well as woodland walking trails, bike rentals, ski storage, hiking maps and activity planning services. Wireless Internet access is complimentary hotel-wide, and the Library also houses a pay-per-minute Internet kiosk. Pets are welcome and must be pre-arranged with the hotel to ensure pet friendly room availability. Smoking is not permitted inside the hotel. ... more   less 
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Also Known As:
Juniper Hotel Banff
Juniper Lodge Banff

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