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“Great hotel to stay in Banff!” 4 of 5 stars
Review of Rundlestone Lodge

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Rundlestone Lodge
3.0 of 5 Hotel   |   537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada   |  
Hotel amenities
Ranked #7 of 31 Hotels in Banff
Calgary, Canada
Top Contributor
133 reviews 133 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
56 helpful votes 56 helpful votes
“Great hotel to stay in Banff!”
4 of 5 stars Reviewed June 12, 2013

We went to Banff for the weekend and got a very good deal to stay at the Rundlestone Lodge and we loved the hotel. Very good rooms, well located, great staff service and a beautiful swimming pool and Jacuzzi. Their restaurant is also very good! We will definitely come back!

Room Tip: Ask for a room with a balcony
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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678 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 11, 2013

I can only give an average rating as it is pretty tired and in need of a bit of TLC. Everything is slightly worn and dated. But it was all clean. The staff at the desk seem to get distracted easily, as in they are dealing with you and another member of staff asks a question and they leave you to sort that out! And I agree with are previous TA member, what is with all the hotels blocking money on your credit card? This hotel was pre paid completely several months prior. No mini bar was available nor laundry service or room service, pool and gym were free so what 'incidentals' could there be? It was irritating to find it blocked for at least 2 working days after we left. A pretty average place.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review, June 15, 2013
Thank you for your feedback. At the Rundlestone Lodge, we recognise the importance of maintaining a modern product whilst keeping the 'lodge' feel. The hotel is currently in preparation for our forthcoming renovation in the Fall - which will allow us to continue to provide excellent value for our patrons.
Speaking of value, you are correct in identifying many of our amenities are included with the stay; parking, swimming pool, hot tub, gym, mini-fridge wi-fi, DVDs, bicycles, ski lockers and so on. Incidentals may include; phone calls, restaurant charges, dry cleaning service, firewood etc. It is commonplace for many hotels to pre-authorise a guest's credit card for an amount greater than their stay; unfortunately it is not yet commonplace for all of them to tell you about it - something we feel the customer should rightly be informed of!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 7, 2013

I stayed here when we got snowed out of camping at Banff. (Weaklings I know.) I booked it on a last minute site for $100, and I can't complain at that price.

The hotel was welcoming, and the room was nice and clean. The bedspreads seemed a little old and could be replaced, but they were really fine. The tub was nice a deep and a joy to use.

The pool and hot tub were great.

I didn't expect that a $200 hold would be put on my credit card, as I've only seen this done when people travel with only debit cards. Usually just putting the card on file is sufficient. (Unfortunately, I hadn't warned the credit card company that I would be travelling in Canada from the US, so when they attempted to use it, the account was locked up. No trouble with a second card though, and phone call fixed the first one.)

I would stay again, and certainly at a discount rate.

Room Tip: The discounted room we were given looked at the back parking lot. I imagine that a room looking out...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
auckland
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 29, 2013

Great value hotel. Friendly staff, underground parking good location to town centre (we had car but only 10min walk). We were walk-in guests based on other trip advisor recommendations. In april we got a great rate. Stayed three nights. Chose cheapest poolview room but did get a peak of mountain thru pool roof windows! Room was clean, spacious, comfortable. Decor not new but good. Lovely pool, hot tub and fitness gym. Newish Bumpers restaurant on site offered good menu with range of prices and good food. Salad bar was a disappointment and overpriced but rest good. Conveniently neighbouring hotel for pick up lakelouise ski shuttle.

Room Tip: Pool view has view over pool and thru high windows to mountain peak. Maybe wouldn't want floor 2...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orangeville, Canada
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 28, 2013

Booked the Rundlestone Lodge just 2 days before Christmas to get some skiing in before spending Christmas with my daughter in Calgary. The resort is very reasonable priced set in a great location with friendly front desk staff. Our room had two beds and a little sitting area. The patio door looked out onto the street and had a little balcony. I found the rooms to be spacious enough for the three of us and very clean. The Rundle is only two stories which to me is great size for a hotel. It has underground parking which makes it very nice when visiting in the winter especially when we did for it was one of the coldest recorded for December. The pool, hot tub and change rooms are very nicely kept. My favourite part of the resort was the beautiful huge stone fireplace in the lobby. It was great spot for just relaxing and enjoying the warmth and smell of a real fireplace.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fort saskatchewan ab
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2013

We have stayed at the rundlestone multiple times and it has always been a wonderful experience great staff and overall just a cozy hotel and friendly atmosphere i always recommend the rundlestone to anyone who is visiting banff.

Room Tip: King Jacuzzi suite will never disappoint.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 21, 2013

The Rundlestone Lodge is a nice hotel. It is a bit older as with most of the hotels in Banff but is well kept.

The lobby is nice and has a very large wood burning fireplace. You could smell the wood burning fire through the hotel and while I loved it if you are sensitive to smoke or don't like wood burning fire smell then maybe stay elsewhere. I thought it was cozy and wonderful atmosphere for Banff!

The rooms are a fair size and ours at least had a balcony which was a wonderful feature and if it had been summer would have been taken advantage of more! The view out the hotel is nice. It's Banff, it basically can't be bad :) We stayed facing the street and it was still quiet in our room. Further down the main strip it might be loud at night facing that way but the Rundlestone is at the edge of the main area and perfect for a quiet nights sleep while being walking distance from the action!

The hotel and the rooms are very clean and comfortable. The staff was friendly.

We didn't order room service or use the hotel restaurant. While the restaurant is updated and quite nice looking it just wasn't too busy while we were there and didn't give off an aura of "come in come in" so we went next door to the Keg.

The pool area is nice and bright. It is large and well kept. The hot tub is nice and warm. The only addition I would make is to up the temperature of the pool area as it got a bit chilly walking around in your swimsuit and also make the pool warmer. I couldn't swim much as it was too cold for me to enjoy. We were also there in March and I believe the pool area is partially glass to the outside so the temperature may be much warmer and tolerable in summer when it is sunny and hot out.

We will definitely check out the Rundlestone again!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rundlestone Lodge

Address: 537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Banff
#7 Romantic Hotel in Banff
#8 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rundlestone Lodge 3*
Number of rooms: 96
Official Description (provided by the hotel):
Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, swimming pool, conference facilities, and Bumpers the Beef House Restaurant. ... more   less 
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Also Known As:
Rundlestone Hotel Banff

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