We've stayed in Banff on three previous occasions and the Rundlestone was far superior to other places we've stayed. Very cosy and welcoming. Extremely clean and well maintained. The room wasn't huge (premium two queen, for two adults and one teen) but plenty of storage and surprisingly quiet. Individual thermostat in the room meant we could control the temperature which was useful as the weather fluctuated between a relative heat-wave and freezing conditions during our stay.
Some lovely touches like the comfy chairs around the log fire in reception and the book corner. The hotel was apparently full over Easter and yet it didn't feel crowded.
A 10 min walk into town which was fine for us. Buses were frequent from right outside if you need them. Ski and boarding gear can be hired from town or across the road at Inns of Banff. Heated underground car-park was very accessible for storage. The ski buses stop at the neighbouring hotel, which was handy.
Service on the front desk was generally excellent - helpful and friendly staff with just the odd exception.
Cleaning staff were very discreet but those we did encounter were lovely and friendly.
The restaurant and lounge bar was a real highlight. We'd frequented Bumpers during previous holidays in it's former location and were delighted to hear it was to reopen in the Rundlestone. It was as good as we remembered - maybe better! Staff were extremely friendly, efficient and very attentive. We had breakfast there most mornings which was delicious.
In the evenings James at the bar made us feel like locals and really looked after us. It was lovely to wander down, exhausted after a hard day skiing and have our 'usual' poured. The food was of an excellent standard and, whilst you may find cheaper options in town, you get what you pay for... Our only concern is that once the locals rediscover Bumpers after the official re-launch it will be packed out in the evenings and you'll only get a table if you've booked in advance!
Thanks for a lovely holiday. We're planning to go back at Xmas.