We booked rather last minute for the family day weekend, so we were not sure what to expect. We stayed in the honeymoon suite! WHAT A TREAT! Everything was just lovely. The hotel was great, very cozy feel, the room was great, with a loft area for the bedroom, and staff were all very helpful. The view for waking up was also beautiful, as just across the road there is a great view of the mountains ( what else can you expect when in Banff )!
One thing we enjoyed was that after a busy day, we could go down to the lobby and select a DVD to just unwind and relax too ( free of charge, with a pretty big selection) cool feature and have not seen that at any other hotel we have stayed at. Check in and parking was also easy and convenient, nice to have parking free of charge as well as underground!
Can't wait to return to Banff as we know where we will be staying again:)