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“Enjoyed the stay.” 4 of 5 stars
Review of Rundlestone Lodge

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Rundlestone Lodge
3.0 of 5 Hotel   |   537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada   |  
Hotel amenities
Ranked #7 of 33 Hotels in Banff
Nth Qld
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Enjoyed the stay.”
4 of 5 stars Reviewed January 12, 2013

Stayed in a family suite. The room was great, and the bed very comfortable. I would probably stay again, given the location is also ok, it's a 10 minute walk into town but hey Banff is a nice place to walk around.

The heated carpark is a nice touch and the hotel has a nice feel to it.

My only criticism is that service could do with a shake up. It felt like most of the staff were lacking in customer care. A simple hello was difficult for them, including the front desk. Had to ring room service every day to get firewood or coffee replaced. Those things are easy to fix.
Otherwise had a really nice stay here.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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670 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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Aurora, Canada
Top Contributor
108 reviews 108 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed January 9, 2013

Another week in Banff and yet another stay at the Rundlestone. Always good service, good value and excellent rooms. At this time the restaurant was under renovation but will reopen in Feb according to the front desk
I will be back next year

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 6, 2013

I am a big traveller and I've been to 26 countries. This is one of my favourite hotels and I stay here every time I come to Banff. It feels homey, it's always clean, the beds are way too comfy, the fitness facility and awesome, and the customer service is always great. I'm here with my niece to ski this weekend and the lobby and lounge are beautifully decorated for Christmas.

I've noticed something rather rare here as well. I've never seen a hotel offer such great long-distance phone rates--finally a hotel that doesn't nickel and dime at every opportunity. It makes staying here and connecting for work easy and affordable.

Thanks, Rundlestone. You'll always get my business.

Room Tip: The loft suites are really unique and cozy.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 3, 2013

I booked two king rooms for a stay over Christmas. We were not disappointed by this hotel. The underground parking was convenient with easy access to the hotel lobby.
The only thing about the check in was that we had to put $150 per room on the credit card for a damage deposit that was reversed at the end of the stay. I know this is becoming common practice but we were not made aware of this prior to booking. Our room was very clean and you could adjust the temperature as much as you wanted (For anyone that stays in hotels a lot, you will appreciate the big deal it is when the heating is working)The only strange thing about the layout was that the bathroom contained just the toilet and a bath/shower overhead. The sink was not in the bathroom, it was positioned next to the main door as you enter the room.
Location of the hotel is good and would be a lovely walk into Banff town centre when the weather is warmer. It was pretty cold during our stay we had to stay by the wood fire in the lobby ;)
Some of our party went skiing, the hotel doesn’t allow you to take wet ski gear into the rooms. They provide lockers for you in the underground parking, good idea as it benefits everyone using the facilities. The hotel had Christmas decorations everywhere. One of our party even had a Christmas tree in their family room.
On Christmas Day the hotel offered an hour of free international calling which was a lovely gesture.Overall this hotel offered everything we wanted for our stay.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 23, 2012

This is what a hotel/resort should be, very nice, good service, and clean. Our room (372) was very nice, with a couch / seating area. Hottub was hot, and clean. We loved the decor and seating areas on the Main floor with TV's and a real fireplace. Breakfast was extra, but was really good. We were impressed that it wasnt busy when we went in and they were very attentive to have fresh food for us.

Room Tip: Our room has a couch/ seating area in front of a big window facing Banff Ave. We were delighted wit...
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Peter's, Canada
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 17, 2012

My boyfriend & I stayed here for the night while in Banff & it was great! I did find it a little chilly in the room but it did have a working wood fireplace which was a nice touch. The two person jacuzzi however was the highlight of our stay! Lots of towels, plenty of room for two & lots of hot water. We used this three times in less than 24 hours. I would recommend this hotel to any couple looking for a romantic getaway. So to sum it up:

Pros:

Two person tub!
Fireplace
Bath & Body Works soap/shampoo/condition/bodywash/lotion
Underground parking included
Quiet

Cons:

15 minute walk to downtown Banff (which isn't long but could be quite cold)
Little chilly in room

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review, December 19, 2012
Many thanks for your feedback - I am thrilled you enjoyed your stay. Our 2-person Jacuzzi tubs are definitely a highlight; be sure to book in advance as these Suites often sell out a way ahead! Just one small note, all our rooms are individually climate controlled (either heat or air conditioning), so it's just a matter of adjusting the thermostat in the room to find the perfect temperature for you. We look forward to welcoming you back on your next visit to Banff!
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Powell River, Canada
Top Contributor
56 reviews 56 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed December 11, 2012

We stayed 3 nites midweek in December & the cost worked out to under $80/nite (including tax, continental breakfast, fast WIFI & parking). The king room was spacious & even though it faced onto the main road was very quiet. There is a good in-house gym/pool/hot tub area that serves the purpose. Being only a 15min walk from the village of Banff, the location is good for those who don't ski/snowboard.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rundlestone Lodge

Address: 537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Banff
#7 Family Hotel in Banff
#7 Romantic Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rundlestone Lodge 3*
Number of rooms: 96
Official Description (provided by the hotel):
Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, swimming pool, conference facilities, and Bumpers the Beef House Restaurant. ... more   less 
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Also Known As:
Rundlestone Hotel Banff

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