Stayed here for 2 nights while on 3000 motorcycle trip from States. Reasonable walking distance from hub of Banff downtown, but surrounded by hotels and restaurants on this end of town. Easy to find coming in from 1A and Lake Louise. Covered parking a plus - on motorcyclists, be aware of sluices in ramp. Room was large and clean; windows overlooked (quite publicly) the indoor swimming pool. No refrigerator, which really should be standard in a hotel of this caliber.
Very attractive lobby and entrance.
Really enjoyed the swimming pool and hot tub with plenty of windows and skylights. A bit confusing to navigate multiple elevator options and layout. Ate at their restaurant; empty and understandably so. Mediocre food and servers were MIA... had drinks at bar in hotel, and the bartender had the same "get out of here, you're bothering me" attitude. So go elsewhere - so much to choose from in Banff! (NOTE: bartender made a point of telling us that the restaurant and bar were not owned/run by hotel)
Front desk help, though, was friendly and helpful. Would stay there again.