We were excited to stay here and had made a reservation based on the picture of the room on the hotel website. Big mistake. We booked a king fireplace jaccuzi room. Warning- If you stay here make specific requests regarding your room. We did not have a lovely cathedral ceiling in our room as seen in the website photo- it was a regular ceiling- the effect was a very closed in effect The worst part was that the room was at the side of the building and our view was the building next door so we had to have our drapes closed all the time. We felt so claustraphobic that we ended up going to the lobby to sit and read. Thge chairs were cozy but the lobby was noisy and gusts of cigarette smoke from people waiting for cars came in the door. Although we were on a non-smoking room (floor?) on the morning of our departure we could smell cigarette smoke in our room- whether it was from another floor or venting from outside we had no idea but it was unpleasant.
The hotel is clean and the staff pleasant and helpful but I think we'll go elsewhere next time.
- Official Description (provided by the hotel):
- Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, swimming pool, conference facilities, and Bumpers the Beef House Restaurant. ... more less
- Reservation Options:
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- Also Known As:
- Rundlestone Hotel Banff