We arrived at the Rundlestone Lodge expecting something spectacular (thanks to their website!), and whilst we weren't exactly disappointed, we weren't bowled over with excitement either!

The staff were friendly and efficient, though after spending a lot of time in Canada's excellent B&B's it was extremely noticeable how unwilling the hotel staff were to "go the extra mile". I guess we were spoilt by the consistent excellence of the B&B hosts!

The room was large, clean and reasonably modern, although an update would be welcome. The pool and jacuzzi were very nice, although if there had been more than the 2 other people that were in there when we went in, it might have felt a bit crowded!

The restaurant was excellent, and very good value for money, especially considering Banff's generally inflated prices.

The room price would have been quite high if we had not booked a special deal which included a trip on the Banff Gondola for 2 people in the price of the room - this deal I felt was good value for money, but if I'd just paid the standard price then we would have felt slightly out of pocket.

Overall, I was left feeling satisfied, but not overly impressed

Westayed for 1 night and had an excellent time. We were two couples with a small baby, and found the staff helpful, the pool lots of fun and fine for baby. The property was clean and the staff were attentive.

The first room we were given had a problem with the bath, so we called the front desk who immediately sent around the maintenance guy, whom said it was probably a plumbing fault. Within minuted the front desk phoned and offered us a new upgraded room. They were so helpful about the whole thing, and our new room was bigger with a balcony, so no complaints from us.

Only problem is that we loved it so much we wanted to stay another night, but they were fully booked.

We went to Banff for our honeymoon from sept 15-20 and had an awesome stay at the Rundlestone. We stayed in the Jacuzzi Suite which i highly recommend to anybody. It was very roomy with the bedroom upstairs and a nice little kitchenette and living room downstairs, fireplace and balcony. The staff was overall friendly and helpful. The underground parking was a plus. Very clean!!!! and i am very picky about these things so that was fabulous. I would recommend staying at this hotel.

I liked this hotel a lot; the rooms were spotless and very comfortable, and the staff were very accommodating with getting us extras such as a crib and kettle in the room, at no extra cost. The front desk staff also helped us to find find directions, provide information on local "hot spots" and were always cheerful when approached (which we did quite a bit). The price is OK, especially compared with other jacuzzi rooms in Banff. Very good experience!