If you are staying for a conference you must be aware there are many levels you can choose. The standard Hotel area was very good and ALL the staff, the best I have seen in ages.
The rooms were very well maintained, the huge clean indoor pool a very pleasant surprise. Overall a very good weeks stay.
Downsides: Hallways were looking a bit tired, food was very good but expensive and no shuttles to town. The Calgary bus link will take you to the centre and back, it means a change of buses in downtown Banff, all very well orchestrated. Some soft drink machines were N/S on the week.
Open links to venues required special thought when snowing or very cold. Covered connection links would be nice.
Having said that the views were to die for and all staff were most helpful. Free parking was a bonus.