Back to basics - a very small clean room, but with the little extras that you get at a chain hotel - lotion, shampoo etc. The beds were twins (pulled apart from a King) and were very comfortable. The locale is stupendous - the hotel (lodge) is in an isolated woodsy area above the town of Banff. I would definitely stay here again - in the summer when several hikes a day would build up your appetite! We only tried the expensive Three Ravens restaurant that I will review separately, but there are other dining options so that you don't have to go "down the hill" to eat. We also had a tiny fridge that held our breakfast items.