I like golfing here as it truly is a beautiful course. The staff are so amateur and ill trained - and management are not a visible presence at all. As others have noted, there is never a starter or an effective marshal and it is often slightly chaotic. The pro club staff are not well trained in the course or products offered. Checking in or buying something can take an unreasonably long time. Unlike other reviewers, we have never noticed rude staff - just unprofessional and poorly managed. Fairmont really falls down on the job of training staff at this course. But it is gorgeous so you decide what's most important.