I stayed there just for a night in the winter season. You will appreciate the great hospitality of Karin, the manager. She helped me to find me way in the region, she gave me a lot of good tips and did not hesitate to take her on car to drive me in the town. She even drove to the good spots to observe the wildlife far out of the town. The manager was very friendly and invite me to share a few glasses of wine with her own friends. If you not in the mood of staying with people downstairs, you can rather appreciate the intimacy of your room and your private bathroom. You won't miss the marvelous breakfasts that she prepares on a daily basis. I still smell the fresh muffins that she prepared.The WiFi connection is perfect. The location of the B&B is perfect, it is close to both, the center and the bow river. You will not find a better B&B in Banff in this range of price.