First thing, the Inn was rather old with some renovation. This is far from a real boutique inn I've seen. The restroom was quite small. However, it is very clean and the staff were extremely nice. Their hospitality made us feel like home. My husband and I stayed for 3 nights. We loved their home-made granola. One day we woke up late, and saw 2-3 Elks came down very very close to our patio.The walk from the inn to downtown Banff is very pleasant and short.