We stayed at Mountain Home B & B for two nights. We were greeted by a note on the front door which stated the host was unavailable and the note directed us to our key.
The website describes the rooms as being on the second floor. The note enclosed with the key stated that our room, the Buffalo Room, was on the main floor. This room is located behind the staircase and beside the kitchen. The room itself was clean and comfortable.
In the morning at breakfast our host did not introduce herself to us which felt awkward and very unwelcoming.
The second night we went to bed around 10:45 pm and for almost an hour we tried to sleep but could not because of noise coming through the wall from the kitchen beside us. At 11:40 pm I went to the kitchen door and politely pointed out the time and asked if the noise could stop soon. Our host seemed irritated and was very rude to me and said she was doing stuff in the kitchen and yes, it was going to stop soon.
The next morning as we were leaving our host attempted an apology by saying sorry for the noise but then went on to say she was waiting for some guests to return.
We have never had such a disappointing experience at a bed and breakfast.
- Official Description (provided by the hotel):
- Mountain Home Bed & Breakfast Lodge is located in an elegant home that features spacious guest rooms equipped with antiques, king-size beds, goose- down duvets, sitting areas with a 32" flat screen HDTV and a large private ensuite bathrooms. Located in a quiet, central area that is only a five minute walk to shops and restaurants. Delicious homecooked breakfasts are served each morning. Free off-street parking is offered as well as high speed Wi-Fi. 4 star Canada Select Rating. ... more less
- Reservation Options:
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- Also Known As:
- Mountain Home Hotel Banff
- Mountain Home b&b