From our 1st email enquiry, Lynne&Eckie were the first to respond, and in all communications ( especially as we were going to arrive late evening) they were efficient,polite and very very helpful. The accommodation is in a quiet residential area with Banff main street only minutes walk away. Bow river a short walkable distance too. The room and the en-suite was spotlessly clean and well equipped. A coffee machine and kettle at the top of the stairs was a very welcome attribute. Breakfast was in a lovely downstairs room with a well laid out table. It was nice to have different people from different places to chat to over breakfast. The breakfast was varied and plentiful, no need to start your day hungry. Top,top accommodation and if we ever returned to Banff - we would definitely stay here again. Thank you.