We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Relaxing Enjoyable Stay” 4 of 5 stars
Review of Banff Inn

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Banff Inn to your Saves list
Banff Inn
2.5 of 5 Hotel   |   501 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada   |  
Hotel amenities
Ranked #26 of 31 Hotels in Banff
Spruce Grove, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Relaxing Enjoyable Stay”
4 of 5 stars Reviewed 4 days ago NEW

The staff especially the front desk staff was professinal, helpful and very upbeat. The room I had was quite, spacious and comfortable. The beds were comfortable, thought the bathroom was a little small and appeared a little dated. There was a fridge, coffee maker, ironing board and iron in the room . The furniture included a small table and two chairs. There also was a nice stand alone dresser ( nice to have) . The furnture in the room appeared to be newer and there was a 32 or 36 inch flat screen T. V. mounted to the wall.There was a very limited selection of T.V. channels ( would be good to have more). The hot tub was good, hot with good jets . There was also a steam sauna and dry sauna in same area of hot tub . They looked good but they were not working until just before I left. The breakfast was O.K. could have used a little more selection and the area where the breakfast is set out on is small and can get crowded when you have more than 4 -5 people up at it . The parking was underground and worked good for myself but if you had a full size truck I could see how it could be a little tight. Overall a very good stay.

  • Stayed March 2015, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

342 reviews from our community

Traveler rating
    74
    154
    66
    25
    23
See reviews for
72
137
17
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
Calgary
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel was very nicely appointed, bathrooms especially. Was excited to be informed that we had been upgraded to the honeymoon suite (after asking for it while booking online) only to be dissapointed moments later in the car-park when it was revealed they had made a mistake and were no longer to be staying in the honeymoon suite.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

The worst continental breakfast I've ever had and it's bad when employees are eating at it aswell when there is customers waiting and its limited supply. Parking wasn't that good either with very limited spaces and no alternative options

  • Stayed March 2015, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lethbridge
1 review
3 of 5 stars Reviewed 4 days ago NEW

Nice hotel. The free wifi was nice. Breakfast was pretty minimal - yogurt, granola and bread was basically it. Having cots available would have been nice since some people don't enjoy sleeping with others.

  • Stayed March 2015, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield
1 review
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at the Banff Inn several times and our recent 2 week stay was as good as ever. Clean warm spacious and comfortable rooms and beds are supported by excellent staff service. A bonus for us is the fact that the ski bus stops directly outside the hotel, and a bonus for our son is the excellent pizza from Carlito's. That means my wife and I can dine out in Banff as a couple and our son can chill in the hotel with his favourite pizza!

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
1 review
5 of 5 stars Reviewed 1 week ago

Staff is professional and helpful. Whirlpool, sauna, steam room and rooms are all kept very clean. Beds are comfortable. 10 minutes walk from all downtown amenenities. Underground parking was great. Very quiet hotel. Would stay there again!

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 2 weeks ago

Me and a friend drove up to Banff for one night, and the Banff Inn supplied us with a nice double queen 'room' - it actually had a living space and washroom downstairs with the bedroom upstairs. The fireplace in the living space didn't give off any heat, but did give the place a very cozy feel. The beds were SUPER comfortable. The breakfast was included, and was absolutely fair (toast, bagels, pastries, fruit, cereals, yogurt, etc.). The parking was included too, however their underground lot is absolutely tiny so we ended up circling the block looking for street parking - if we'd stayed in peak season parking would have been a nightmare. Wifi was included and very good. The location is alright - a 10-15 minute walk from most of the village centre attractions and eateries, with some closer by as well. The customer service at the front desk wasn't amazing, but all went smoothly and we enjoyed our stay!

  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Banff Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banff Inn

Address: 501 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
#5 Spa Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Banff Inn 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Banff Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banff Hotel Banff

Owners: What's your side of the story?

If you own or manage Banff Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.