Warm, friendly, convinent, large rooms, free undercover parking....need I say more? Oh yes, the very reasonable price and the tasty I house pizzeria.
No ski in ski out in Banff....Mt Norquay - 15 mins, lake Louise - 50 mins, best of all Sunshine- 25 mins
There is a ski bus but a car makes it all more convinent , beware of the national parks permit for using a car within the park area $139 !! Got one for sale if anyone wants one!!

From 17 until 23 th February 2013 we have stayed (4 persons/ 2 bedrooms) in this hotel in room 441 and 437. Ok, this is not the newest hotel in town, but the rooms were spacy enough for us, warm showers (after a long day of snowboarding) a good bed, and...the hot-tub outside the hotel, is really awesome. We have had breakfast (14 dollar) which was good, friendly staff and reception. This hotel is nearby banff downtown (walking distance) and the shuttle for Lake louis, Norquay or Sunshine village, stops at the front of the hotel. All we san say is thank you for having us!
Only one thing, there is a special way for finding your room in the hotel, which is divided over 3 buildings(?) .

A group of us stayed at the Banff Inn and hit lack of service that superseded just about anything I have encountered before.

Being four guys from Australia having a good Internet connection is critical because Skype connections back home are the way to communicate. The night we arrived the Internet was so intermittent and slow making it unusable, forcing us to use real phones at great expense! Not planned.

The next morning we complained to the front desk, and received the reply " The Internet service is provided free of charge, and if it did not work, too bad, it's free!!". We then asked if during the day something would be done to fix it, and got the reply "There is nothing I can do, sorry, what we have is what you will get". Unbelievable but that's the management attitude - stick it!

On top of this when I returned to the room at 3.30pm it had not been serviced!

I stayed here as part of a business trip in November 2012. Although I live in Canmore, I was attending a tradeshow in Banff and wanted to stay in town rather than drive back late at night.

Check in was quick, easy and the staff member was helpful and courteous.

My room was great. Much bigger than I expected, king bed, good sized bathroom, table and chair and closet.

The bed was extremely comfortable and although my room faced the main road, I didn't hear any traffic noise at all.

The room was very clean and I could not fault my stay at all.

I used to live in Banff and have had take out pizza and poutine from the hotel restaurant. I was never disappointed, their poutine is amazing and their pizza is one of the best in town.