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“Christmas in the Rockies” 4 of 5 stars
Review of Brewster's Mountain Lodge

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Brewster's Mountain Lodge
3.0 of 5 Hotel   |   208 Caribou Street, Banff, Banff National Park, Alberta T1L1C1, Canada   |  
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The Big Score
Ranked #15 of 31 Hotels in Banff
Southampton, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Christmas in the Rockies”
4 of 5 stars Reviewed May 31, 2013 via mobile

Very good position for everything on Banff. Staff were very friendly and helpful. Rooms are a good size. Down side was no restarant in the hotel or even room service, or even a bar. Birds nest breakfast room is in the basement so no view of this lovely place. The rooms get really hot and even though it was -28 we had to have window open.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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624 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
london
Level Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 29, 2013

We only stayed one night but plan to stay longer the next time we visit! The hotel was so perfectly located to exploring downtown banff on foot. It is close to all the shops & restaurants plus other local attractions.
The hotel staff were so friendly and welcoming at checkin and were helpful throughout the stay.
Free internet and complimentary breakfast were included, plus use of the steam rooms/jacuzzi.
The room we had was so lovely and a nice change from the other more expensive hotels we stayed in near the area, which were much smaller and staff weren't very helpful. The room we stayed in was very big, with very high ceilings, included a fridge and coffee maker. Great views from the room too! I highly recommend this hotel!

Room Tip: Parking is charged at 5 canadian dollars a night.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review, August 8, 2013
Thank you for taking the time to write a review. We are glad to have had the opportunity to welcome you to the hotel and hope to have the opportunity again in the future if you are back in the Banff area. Kindest regards, Staff & Management.
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Toronto, Canada
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed April 28, 2013

Just one block off Banff Ave, this family owned hotel does a great job. In our booking.com reservation we requested a few extras and all requests were honoured. Our room was amply large with a large bathroom as well. Beds very comfortable after a long day of skiing.
The continental breakfast is adequate - we would have liked hard boiled eggs too but a good choice of cereals and breads.
The staff was friendly and helpful.
The only downside is the very weak and frequently not available WiFi. This could easily be fixed and I wish they would do so! This is our 4th time staying here and still the access remains weak. Tsk, tsk. TV also weird...some channels with no sound! Though maintenance repaired once, later in the evening 3 other channels went off sound. Again, this can be repaired!
Would we stay here again? YES.

Room Tip: Ask for a room facing west.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed April 25, 2013

We recently spent 2 nights at the Brewster's Mountain Lodge which is located just off of Banff Avenue. We left with absolutely no complaints about the hotel. The rooms were quaintly decorated in a mountain style (plenty of wood, rustic blanket bed cover, welded arrow lampstands). Our room (210) was very clean and surprisingly quiet. We had expected noise from the street but there really isn't much traffic even on a Friday night.

Continental breakfast is included and had a nice variety of pastries, cereal, fruit, yogurt, bagels, toast, coffee, tea, juice. The breakfast room is quite roomy and we found a place to sit even during prime time on Saturday morning. The lobby is also quite nice and has a giant wood-burning fire place. There are several shops attached to the building and you can easily walk to restaurants, shopping, and even down to the Bow River.

We had booked one night through Enjoy Banff and the second through Hotels.com and paid $95 and $78 respectively including taxes. Considering that continental breakfast is included, we were very happy with those rates.

There is also free wifi and underground heated parking is available for $5 per night. It is a wonderful base for wandering around Banff. There is a small library/games area complete with a computer as well.

We really had no complaints. We stayed there with our 3 year-old son who loved it there and even got a colouring book and crayons given to him by the front desk staff. There was also a lovely basket of cookies at the front desk and the staff were very friendly and helpful. Our room didn't have a mini fridge (which wasn't an issue for us) and there is no pool - just a hot tub and sauna (which we didn't have time to check out).

We will definitely be staying at Brewster's next time we travel through Banff!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review, April 26, 2013
Thank you for taking the time to write a review. We are so glad you enjoyed your stay with us and happy that your son enjoyed the colouring book. If you are back this way and we have the opportunity to welcome you back to the hotel we do have a couple of fridges that are based on request and first come / first serve that we can add to the room if available. Please just let the Front Desk / Reservation know at time of reservation to put that request in for you.
Thank you again and all the best...Staff & Management.
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Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2013

My granddaughter was in a competitive dance event at the Banff Centre. The Lodge was the best accommodation close to the event. She had a quiet night's sleep in the comfort of a queen bed. Thanks for the early breakfast.
By the way, she earned a gold at her 8:00 am ballet solo!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review, April 26, 2013
Thank you for taking the time to write a review and congratulations to your Grandaughter on such a great accomplishment. You must be so proud. We are glad we can be part of the special time for you. We hope that if you are back in Banff we might be able to welcome you back to the Brewster's Mountain Lodge. All the Best & Kindest Regards, Staff & Management.
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Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2013

Had an excellent time during Spring Break skiing at Sunshine Village and staying at Brewster's. The facilities are clean with a warm, quaint and rustic atmosphere. Moreover, the Lodge is conveniently located downtown.

Room Tip: Reserve Rooms facing the streets or the second story naturual area.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review, April 26, 2013
Hello minhuntersville, thank you for taking the time to write a review. We are so glad you had a good ski trip to Banff and enjoyed your stay with us. We look forward to welcoming you back to Brewster's Mountain Lodge when you are back in the area. Have a great summer. Regards, Staff & Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 22, 2013 via mobile

We stayed at brewsters two nights, one in the deluxe queen room and the other in the standard. There were just my mother and I and we had a great stay.

Staff- staff was very nice and the had cookies daily at the front desk

Room- the deluxe room was very spacious with two queen beds and a jacuzzi tub and standup shower which was very nice! Standard room had to beds and was nice just smaller. Not small for standard room though

Hot tub- we did not use the hot tub alrhough there is one

Breakfast- free breakfast was very good. Had pastries, bagels,toast,yogurt,fruit,tea and juice

We would defenitly recommend this hotel and it had a great location-- right downtown!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review, April 23, 2013
Thank you Hello6432 for the taking the time to write a review. We are glad you enjoyed your stay and hope that we have the opportunity to welcome you and your family back again if you are ever in the area in furture. All the best and have a great summer. Kind regards, Staff & Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brewster's Mountain Lodge

Address: 208 Caribou Street, Banff, Banff National Park, Alberta T1L1C1, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#12 Family Hotel in Banff
#14 Romantic Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Brewster's Mountain Lodge 3*
Number of rooms: 77
Official Description (provided by the hotel):
Brewster’s Mountain lodge is located in the heart of Downtown Banff, steps from shopping, dining, and nightlife. This 77-room hotel features complimentary continental breakfast and wireless internet included in all of our rates. We offer a sauna, hot tub, and small exercise area for our guests to enjoy after an exciting day of exploring! Handcrafted log furnishings and western décor define the interior of our lodge, as well as a wood-burning fireplace in the lobby. ... more   less 
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Also Known As:
Brewster`s Mountain Hotel Banff
Brewsters Mountain Hotel
Brewsters Mountain Banff
Brewsters Mountain Lodge

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