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“Brewster's was exactly what we needed” 4 of 5 stars
Review of Brewster's Mountain Lodge

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Brewster's Mountain Lodge
3.0 of 5 Hotel   |   208 Caribou Street, Banff, Banff National Park, Alberta T1L1C1, Canada   |  
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Hotel amenities
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Stay 2, Get 3rd Free
Ranked #17 of 33 Hotels in Banff
Edmonton
Top Contributor
74 reviews 74 reviews
57 hotel reviews
Reviews in 47 cities Reviews in 47 cities
64 helpful votes 64 helpful votes
“Brewster's was exactly what we needed”
4 of 5 stars Reviewed April 2, 2013

Friends are ours were staying at the Fairmont and as much as we wanted to travel with them we just weren't in a position to. One of my co-workers told me they enjoyed their stay at Brewster's so book it we did. The location is fantastic, right in town and if you do want to walk to the Fairmont as we did you can do it in 15 minutes. The room was bright and clean, we were in 219 which overlooks a bar but the outside noise didn't affect our ability to get a good nights sleep at all. The bed was super comfortable. There's free wi-fi but safe that for checking emergency email and not for streaming anything as it's didn't appear to be super speedy. The breakfast room "Birdsnest" was adequate, the coffee was a pleasant surprise in that it was really good. We were traveling with our one year old son so were happy to see a high chair there...makes breakfast so much easier. They've got onsite underground parking as well. It's best to park on the street while you check in so you can get your room card which also serves as access to the parkade. Make sure you have your most confident driver at the wheel when it comes time to park. The entrance is a bit narrow between two pillars and then it's a hard left to the key box to open the door, There was always a spot for us but some of them were tight and required some navigation. It's doable but you'll want to take your time. The hotel staff was great at answering our questions and letting us leave the car behind a bit after checkout so we could get lattes for our drive. We'd stay here again in a heartbeat.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review, April 26, 2013
Thank you for taking the time to write a review and we are so glad you enjoyed your stay. We are happy to be able to offer the Complimentary Continental breakfast and Complimentary WIFI. At times we do see that in Banff WIFI can be a bit slower, especially on busy weekends. We have updated (increased) our system over the last while but these things sometimes do happen. We hope to see you again on your return visit to the Banff area. All the Best, Staff & Management. Brewster's Mountain Lodge.
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504 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winnipeg, Canada
Top Contributor
51 reviews 51 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 29, 2013

We had to make a last minute change to our travel plans and chose Brewster's Mountain Lodge with little time for research. We were very pleased with our choice and immediately extended our stay from one to two nights. The desk staff were very courteous and helpful.

They provide an excellent continental breakfast with a choice of fruit, yoghurt, cereal, bagels, toast, and pastries. There are the usual beverages including coffee, tea, and juices. The pastries were delicious and I made quite a pig of myself the first morning.

We booked a helicopter tour from a Canmore company which shuttled us to and from their home base. This was the first trip in a helicopter for my companion and she was thrilled with the 25+ minute flight.

The town of Banff is spectacular at every turn. I highly recommend a few nights here. My only quibble with the lodge is that it is not particularly accessible for anyone with mobility issues. There are many places that require the climbing of stairs.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review, April 26, 2013
Thank you prairiewheat for taking the time to write a review. We are so glad we had the chance to welcome you to Brewster's Mountain Lodge and that we were able to extend that stay for you. If you are having mobility issues please speak with the Front Desk or Reservations as there are ways which we can assist (alternate route) to the Breakfast Room and we will try to meet reservations requests to be closer to the elevator (though not too close ;) ) if needing to stay away from the stairs. We hope to have the opportunity to welcome you back. All the best, Management.
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Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 29, 2013

Such a lovely hotel, great service and lovely appointed rooms. It has lovely pine decor and the rooms are clean and ours had a mountain view. But in Banff, I doubt there are many places without a glorious mountain view.

There is underground parking. It is small and not all spaces have easy access (I am not the greatest parker'!). But it is underground, secure and clean.

The hotel is right in the centre of Banff with easy access to everything downtown, including shops, dining and hot springs. Great place to stay and fantastic value. Check out the suites.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 28, 2013 via mobile

This time we came back with friends for ten nights in March 2013. The whole group of seven people found the hotel great. It is very central to down town Banff, and so yes, occasionally, you hear street noise late at night especially on Saturday, but it didn't seem to last very long. I guess if you want to avoid such noise altogether I would recommend you stay slightly further out of town. The beds in the standard rooms, in which we all stayed, are exceptionally comfortable, the bathrooms were clean and well stocked with towels, soaps, shampoos, tissues, moisturisers, etc and a really good hair dryer. You get both a kettle and a coffee maker to use in your room with stocks of tea and offer replaced by housekeeping daily. There's also an iron and ironing board if you need one. Breakfast is a basic continental style, with a variety of cereals, fruit, breads and pastries, very convenient before heading out for the early ski bus. The hotel staff are super helpful and friendly, everyone from those on reception to the lovely ladies keeping the breakfast room ticking over each morning, nothing seems to be too much trouble for anyone. The smallest and only criticisms would be that the net curtains in the room were slightly torn and the lamp shades wobble because they don't fit over the low energy light bulbs properly, but hey such small insignificant things. We will be back next year!

Stayed March 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 27, 2013

I've stayed at the hotel on several occasions and I WAS a huge fan and recommended the hotel to friends and colleagues. Until my recent stay.... I was unbelievably dissappointed. I understand it was a weekend but the price was much higher than normal and I was put in a room that was incredibly LOUD. I had street noise from 11pm till 4am. The noise from the room above me was undesirable. I was unable to sleep at all. I called the front desk throughout the night and the next day seeking a different room but the staff were unfortunately unhelpful.
The front desk staff told me that street noise is common in that room?? it wouldve been great to have been told that when i checked in and before i paid. After little to no sleep, I went to have a shower and found a pile of hair on the floor. And a used cotton bud that had cleaned someone's ear left on the floor of the bedroom.
I intended on staying an extra night, instead I checked out and stayed at a different hotel for a smaller price tag and a much better quality of sleep.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 27, 2013

My son and I stayed at the Brewsters Mountain Lodge in March 2013 and I have to say it was an exceedingly comfortable Hotel with very friendly staff.
Our room was a decent size with ok bathroom and the beds were exceedingly comfortable and with the fantastic front staff made our stay very relaxing and ready for the boarding each day.
I think that prehaps the breakfast could be expanded a little but that was a minor point for us.
Overall an excellent place to stay in Banff

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2013 via mobile

This was our first visit to Canada. We were impressed by the friendly attitude from everyone we encountered in Canada. It is such a pleasant experience so much better than we usually encounter in Europe.
Brewsters Mountain lodge is ideally positioned within the town. There are plenty of restaurants & bars within 200 meters of the hotel. The hotel does provide breakfast which is adequate but not what you would normally expect for a continental breakfast. You get tea coffee fruit juices cereals toast and bagels with a few pastries there is fresh fruit salad and natural yoghurt . If you want a cooked breakfast then don,t worry as there are many local cafe/ restaurants offering cooked breakfast. We also discovered that you can get cooked breakfast at the mountain lodges at lake Louise and Sunshine Village ski resorts.
The hotel provided cookies in the afternoon but not sufficient for all guests. If you returned by 4 pm then you were likely to find one.
The hotel has a rustic look throughout with an arrow theme which is not for everyone. The website images are a good reflection of what is provided. There is a lift to all floors.
The front of the building faces opposite a night club which to be honest did not affect us at all.
Our group of 5 had a fabulous experience throughout our holiday . We certainly would return to Brewsters Mountain lodge and will recommend a stay

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brewster's Mountain Lodge

Address: 208 Caribou Street, Banff, Banff National Park, Alberta T1L1C1, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Suites
Hotel Style:
Ranked #17 of 33 Hotels in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Brewster's Mountain Lodge 3*
Official Description (provided by the hotel):
Brewster’s Mountain lodge is located in the heart of Downtown Banff, steps from shopping, dining, and nightlife. This 77-room hotel features complimentary continental breakfast and wireless internet included in all of our rates. We offer a sauna, hot tub, and small exercise area for our guests to enjoy after an exciting day of exploring! Handcrafted log furnishings and western décor define the interior of our lodge, as well as a wood-burning fireplace in the lobby. ... more   less 
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Also Known As:
Brewster`s Mountain Hotel Banff
Brewsters Mountain Hotel
Brewsters Mountain Banff
Brewsters Mountain Lodge

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